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Culture Shock! The Impact of Organizational Culture on QRM Implementation

机译:文化冲击!组织文化对QRM实施的影响

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Quick Response Manufacturing (QRM) techniques enable manufacturers to gain a competitive advantage by providing customers with fast response. Successfully implementing QRM has a tremendous impact on how a company operates, but the existing organizational culture can be a strong barrier to change. Two exploratory case studies were conducted, one with a thermoforming department and one with a producer of beverage dispensing equipment. Each company conducted a cellular manufacturing (CM) conversion project using a QRM approach. Through qualitative analysis of the two cases, seven cultural norms were identified that hinder the CM conversion process. In this paper the impact of these cultural norms on the fifteen-step QRM implementation process is evaluated, directions for further research are proposed, and suggestions for overcoming the negative influence of culture are provided.
机译:快速响应制造(QRM)技术使制造商可以通过为客户提供快速响应来获得竞争优势。成功实施QRM会对公司的运营产生巨大影响,但是现有的组织文化可能成为变革的强大障碍。进行了两个探索性案例研究,一个是与热成型部门合作,另一个是与饮料分配设备生产商合作。每个公司都使用QRM方法进行了蜂窝制造(CM)转换项目。通过对这两个案例的定性分析,确定了七个阻碍CM转换过程的文化规范。本文评估了这些文化规范对QRM实施十五步过程的影响,提出了进一步研究的方向,并提出了克服文化负面影响的建议。

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