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Crisis as the Touchstone of Trust: The Story between the Enterprise and Banks

机译:危机是信任的试金石:企业与银行之间的故事

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摘要

Much current work in social sciences seeks to understand the role and development of trust in the network of modern society. However, the development process of the trust remains unclear. To explore the dynamic process of crisis and trust, this paper primarily examines on the role that trust plays in the financial manager's network relation, and the influence of its interaction with the banks. This study focuses on a state-owned enterprise in Taiwan that suffered from financial crisis and downsizing. Systems thinking combined with narrative inquiry are adopted to investigate the dynamic change of relationship between the enterprise and banks before and after crisis. The findings show that trust becomes considerably important when an enterprise suffers from a financial crisis, and the relation between the enterprise and banks tends to change after the crisis. Finally, an integrative model for crisis and trust is proposed to improve Webb s model and contributes to interpret the dynamic relation of crisis and trust.
机译:当前社会科学领域的许多工作试图了解信任在现代社会网络中的作用和发展。但是,信托的发展过程仍不清楚。为了探索危机和信任的动态过程,本文主要考察了信任在财务经理的网络关系中所扮演的角色,以及信任与银行的互动的影响。这项研究的重点是遭受金融危机和裁员的台湾国有企业。运用系统思维与叙述性查询相结合的方法,研究危机前后企业与银行关系的动态变化。研究结果表明,当企业遭受金融危机的影响时,信任就变得非常重要,而企业与银行之间的关系在危机后往往会发生变化。最后,提出了危机与信任的整合模型,以改进韦伯模型,有助于解释危机与信任的动态关系。

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