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Analyzing commercial flight crewmember perceptions' regarding airline security effectiveness, morale, and professionalism.

机译:分析商业飞行机组成员对航空公司安全有效性,士气和专业精神的看法。

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Since the formation of the Transportation Security Administration (TSA) following the September 11, 2001 terrorist's attacks few studies involving commercial flight crewmember perceptions' of the organization's efficacy have been conducted, nor has there been any research into the effects on crewmember morale and professionalism resulting from their interactions with the TSA. This researcher surveyed 624 flight crewmembers, using a multiple-choice instrument to ascertain both their perceptions of TSA effectiveness involving an array of security issues, in addition to how crewmember interactions with the TSA may have affected their morale and professionalism. A 2-sample t-test measured the difference in the means of pilots and flight attendants regarding the study's scope, as did 2-way ANOVA and Tukey HSD comparisons, which factored in gender. The study found that crewmembers indicated some confidence in the areas of passenger and baggage screening and the Armed Pilot Program, with less confidence regarding ancillary personnel screening, airport perimeter security, and in both crewmember anti-terrorist training and human error issues. Statistical testing indicated varying differences in sample means concerning all study related issues. Finally, crewmembers indicated some effects on morale and professionalism, with a majority indicating a negative effect on both.
机译:自从2001年9月11日恐怖分子袭击后成立运输安全管理局(TSA)以来,几乎没有开展涉及商业飞行机组成员对组织效力的认识的研究,也没有进行任何研究对机组人员士气和职业素养的影响他们与TSA的互动。这位研究人员使用多项选择工具对624名飞行机组人员进行了调查,以确定他们对涉及一系列安全问题的TSA有效性的看法,以及机组人员与TSA的互动可能如何影响他们的士气和职业素养。一项2样本t检验测量了飞行员和乘务员在研究范围方面的差异,以及2步ANOVA和Tukey HSD比较(这是性别因素)的差异。研究发现,机组人员对旅客和行李检查以及武装飞行员计划领域表示出一定的信心,对辅助人员检查,机场周边安全以及机组人员的反恐培训和人为失误问题信心不足。统计测试表明,涉及所有研究相关问题的样本均值存在差异。最后,机组人员表示会对士气和专业精神产生一些影响,大多数表示对两者都有负面影响。

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