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The role of emotional abilities in the development of cross-cultural competence and their impact on cross-cultural adjustment and job satisfaction.

机译：情感能力在跨文化能力发展中的作用及其对跨文化适应和工作满意度的影响。

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摘要

The present study examined the role of two specific emotional abilities---understanding emotions and managing emotions---in the development of cross-cultural competence. The impact of cross-cultural competence on cross-cultural adjustment and job satisfaction was also explored. A sample of 425 military personnel was used to test the hypotheses using structural equation modeling (SEM) with AMOS. Findings herein show that cross-cultural competence was best defined by the subsumption of all three cultural dimensions (i.e., cross-cultural knowledge and cognition, skills and affect and motivation) as opposed to individual cultural dimensions with separate correlates. These cross-cultural dimensions act in an interdependent cumulative manner (Abbe 2008; Shay & Baack, 2006) thereby implying that individuals would require all three competencies to successfully adjust in cross-cultural contexts. Furthermore, results point to a "cascading" effect/causal chain between the emotional abilities such that emotional understanding was found to temporally precede emotion management which in turn led to favorable work outcomes such as cross-cultural competence, cross-cultural adjustment, and job satisfaction. The results further support the idea that emotion management is a proximal antecedent of cross-cultural competence in that individuals who are able to regulate their emotions are also more likely to use that ability to master cross-cultural knowledge, skills, and motivation. It is further affirmed that individuals who possess higher levels of cross-cultural competence will report greater cross-cultural adjustment. This level of cross-cultural adjustment was found to partially mediate the relationship between cross-cultural competence and job satisfaction. This partial mediating effect suggests that, the effect of emotion management on cross-cultural adjustment occurs at least partially through the development of cross-cultural competence. Findings also show that emotion management predicts cross-cultural competence above and beyond the role of Agreeableness, gender and age thereby accounting for their roles as confounding variables. In sum, exploring these relationships serves to provide more information as to the function of emotional abilities in the development of cross-cultural competence and the role of cross-cultural competence in the success of expatriates' overseas assignments. Practical and theoretical implications are further discussed.
机译：本研究考察了两种特定的情感能力-理解情感和管理情感-在跨文化能力发展中的作用。还探讨了跨文化能力对跨文化调整和工作满意度的影响。 425名军事人员的样本用于通过AMOS的结构方程模型（SEM）检验假设。本文的发现表明，跨文化能力最好是通过包容所有三个文化维度（即跨文化知识和认知，技能，情感和动机），而不是具有独立关联的单个文化维度来定义。这些跨文化维度以相互依存的累积方式发挥作用（Abbe 2008； Shay＆Baack，2006），这意味着个人将需要全部三个能力才能在跨文化环境中成功地进行调整。此外，结果表明了情感能力之间的“级联”效应/因果链，从而发现情感理解在时间上先于情感管理，进而导致了良好的工作成果，如跨文化能力，跨文化调整和工作满足。结果进一步支持了以下观点：情感管理是跨文化能力的近端先决条件，因为能够调节自己情绪的个人也更有可能利用这种能力来掌握跨文化知识，技能和动机。进一步确认，具有较高跨文化能力的个人将报告更大的跨文化适应性。人们发现，这种跨文化调整的水平部分地调节了跨文化能力和工作满意度之间的关系。这种部分中介作用表明，情绪管理对跨文化适应的影响至少部分是通过跨文化能力的发展而发生的。研究结果还表明，情绪管理可以预测跨文化能力，而超越其在“和睦”，“性别”和“年龄”的作用之外，从而将其作为混杂变量的作用。总之，探索这些关系有助于提供更多的信息，说明情感能力在跨文化能力发展中的功能以及跨文化能力在外派人员海外任务成功中的作用。实际和理论意义得到进一步讨论。

著录项

  • 作者

    Reid, Patrice Apollonia.;

  • 作者单位

    Florida Institute of Technology.;

  • 授予单位 Florida Institute of Technology.;
  • 学科 Psychology Social.;Psychology Personality.;Psychology Industrial.
  • 学位 Ph.D.
  • 年度 2010
  • 页码 239 p.
  • 总页数 239
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 农学（农艺学）;
  • 关键词

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