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The Investigation of a Synchronous Engagement System (SES) to Alleviate Anxiety Among eLearning Students in an MBA Program.

机译:同步参与系统(SES)的研究,以减轻MBA课程中在线学习的学生的焦虑感。

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摘要

The online course delivery at university settings causes students anxiety and frustration. Students are experiencing apprehension and anxiety in online classes for a variety of reasons. This tension is caused by test taking, miscommunication with instructor, confusion, and a lack of interaction between peers. Students indicated a lack of knowledge of course expectations and not receiving immediate feedback on their activities caused them anxiety in online classes.;This study investigated online students' anxiety and frustration in a Master of Business Administration (MBA) program. The study examined to what extent the use of a synchronous engagement system (SES) as an eLearning tool assisted graduate students with alleviating frustration and stress when attending online classes. The SES was incorporated into the Management (MGT) 608 course for the quasi-experimental design to examine and compare anxiety of students after using the SES as an intervention. The study findings revealed that SES was favorable in alleviating students' frustration and anxiety. Based on the results, the SES helped students with communication and interaction in online learning. Therefore, the students' level of comfort was increased as they participated with their peers and instructor using the appropriate tools that they learned through participation in the current study. The results of the study conveyed changes in student anxiety from the experimental group who used the SES as an intervention. They believed that the SES helped them significantly decrease their frustration and anxiety. The qualitative results of the study revealed that overall students found the SES was beneficial to their learning. They were pleased with receiving the guidance from the videos in order to maintain their focus on learning the content and not be overwhelmed with technology.;The implication of the study involved the importance of the SES whereby students overcame their anxiety while able to communicate more effectively. The result of the study conveyed changes in students' anxiety based on their use of SES. This study filled the gap in the literature by introducing the SES as an intervention to alleviate students' anxiety. It is evident that tools similar to SES should be incorporated into online synchronous chat.
机译:大学环境中的在线课程交付会引起学生的焦虑和沮丧。由于各种原因,学生在网上课堂上会感到忧虑和焦虑。这种紧张是由于参加考试,与讲师沟通不畅,混乱以及同伴之间缺乏互动引起的。学生表示缺乏对课程期望的了解,未及时收到有关其活动的反馈,导致他们对在线课堂产生焦虑。;本研究在工商管理硕士(MBA)计划中调查了在线学生的焦虑和挫败感。该研究考察了同步参与系统(SES)作为电子学习工具的使用在多大程度上帮助研究生减轻了在线课堂上的沮丧和压力。 SES被纳入准课程设计的管理(MGT)608课程,以在使用SES作为干预措施后检查和比较学生的焦虑程度。研究结果表明,SES有助于减轻学生的挫败感和焦虑感。根据结果​​,SES帮助学生进行在线学习中的交流和互动。因此,当他们与同龄人和老师一起使用通过参与本次学习中学到的适当工具时,他们的舒适度得到了提高。该研究结果传达了使用SES作为干预措施的实验组学生焦虑的变化。他们认为,SES帮助他们大大减少了沮丧和焦虑。该研究的定性结果表明,全体学生都发现SES对他们的学习有益。他们很高兴收到视频中的指导,以保持他们对学习内容的关注,而不会被技术所淹没。该研究的意义涉及SES的重要性,即学生可以克服焦虑,同时能够更有效地进行交流。研究结果传达了基于使用SES的学生焦虑的变化。这项研究通过引入SES作为减轻学生焦虑的干预手段,填补了文献中的空白。显然,应该将类似于SES的工具纳入在线同步聊天中。

著录项

  • 作者

    Sharifrazi, Farnaz.;

  • 作者单位

    Nova Southeastern University.;

  • 授予单位 Nova Southeastern University.;
  • 学科 Information Technology.;Education Technology of.;Information Science.;Education Higher.;Education Business.
  • 学位 Ph.D.
  • 年度 2012
  • 页码 158 p.
  • 总页数 158
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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