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Employee Turnover and Its Effect on Remaining Colleague Motivation

机译：员工流失及其对剩余员工激励的影响

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摘要

Voluntary employee turnover is damaging to the sustainability of child protective services (CPS) organizations, as 60% of social workers who contemplated leaving their organizations quit during the year of consideration. The purpose of this exploratory case study was to examine the strategies CPS leaders used to reduce voluntary employee turnover and motivate employees. The conceptual framework for this study included the motivational hygiene theory and the behavior engineering model. The target population consisted of 9 CPS leaders from a large metropolitan area in Southern California who had specific knowledge of voluntary employee turnover. Data collection involved face-to-face semistructured interviews, company memoranda, and statistical data reports. The data analysis process included inductive coding of specific word and phrases, word frequency searches, and organizing the data for theme interpretation. Based on the analysis of the data, 4 themes emerged: supportive leadership, effectual communication, teamwork, and training. These themes revealed that these were the necessary ingredients to reduce employee turnover. The findings from this study may contribute to positive social change through improved employee wellbeing from trusting relationships and open communication with managers understanding the factors that contribute to employee motivation, job satisfaction, and reduced employee turnover. Social change also extends from improved collaborative relationships between CPS, community-based organizations, and clientele to build supportive teams that can reduce the incidence of child abuse, neglect, and exploitation.
机译：自愿员工离职正在损害儿童保护服务（CPS）组织的可持续性，因为60％打算离开其组织的社工在考虑的那年退出。该探索性案例研究的目的是研究CPS领导者用来减少自愿员工离职和激励员工的策略。这项研究的概念框架包括动机卫生理论和行为工程模型。目标人群包括来自南加州大都市圈的9名CPS领导人，他们对员工自愿离职有具体的了解。数据收集涉及面对面的半结构化访谈，公司备忘录和统计数据报告。数据分析过程包括特定单词和短语的归纳编码，单词频率搜索以及组织用于主题解释的数据。在数据分析的基础上，出现了四个主题：支持性领导，有效沟通，团队合作和培训。这些主题表明，这些是减少员工流动率的必要要素。这项研究的结果可能会通过信任关系和与经理的开放式沟通来改善员工的幸福感，从而促进积极的社会变革，了解与经理有关的因素，这些因素会影响员工的积极性，工作满意度和员工流失率。社会变革还从改善CPS，基于社区的组织和客户之间的协作关系扩展到建立支持团队，以减少虐待，忽视和剥削儿童的发生率。

著录项

  • 作者

    Windom, Glenn Eric.;

  • 作者单位

    Walden University.;

  • 授予单位 Walden University.;
  • 学科 Business administration.;Occupational psychology.
  • 学位 D.B.A.
  • 年度 2018
  • 页码 141 p.
  • 总页数 141
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 建筑科学;
  • 关键词

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