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The Visual Language of Emojis: A Study on College Students' Social Support Communication in Online Social Networks

机译：表情符号的视觉语言：在线社交网络中大学生的社会支持交流研究

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摘要

The transition from high school to college can be stressful, and research suggests that stress is often the trigger of mental health issues like depression and anxiety among college students. Social support can be critical in helping young adults adjust to college and buffering college students from the negative effects of stress. In this digital media age, social support can be attained through interactions on social network sites such as Facebook or Instagram. A major disadvantage of computer-mediated interactions is the difficulty of incorporating nonverbal cues such as facial and gestural expressions. While the absence of visual cues has been a challenge for effective online supportive communication, the recent emergence of emojis addresses this issue.;This dissertation examines how college students use emojis to communicate social support on Instagram. Specifically, it examines how emoji use is associated both with stress and with types of social support messages. Three empirical studies were conducted: content analysis of Instagram posts including the #collegeproblems hashtag, content analysis of the visual representations of emojis, and five focus groups with undergraduate college students.;Results show that college students share thoughts about schoolwork, self-expression, and physical and mental health on Instagram. In addition, emojis are often used to enhance the sentiment of a message or express empathy, as well as to convey humorous or sarcastic expressions. The ambiguity of emojis makes it particularly suitable for emotional communication because one of the benefits of visual language communication is its interpretive flexibility. However, the findings also indicate that visual representation discrepancies with the current design and development of emojis can cause miscommunication and lead to unsupportive interactions.;As one of the first studies examining the role of emojis in online supportive communication, this dissertation offers theoretical and practical implications regarding the use of visual graphics in social support. Concepts and measurements used in this study inform future studies in online communication, emojis, and visual communication. For scholars interested in studying social support and empathy, this study provides a mixed-methods framework for understanding these complex concepts.
机译：从高中到大学的过渡可能会带来压力，研究表明，压力通常是大学生心理健康问题（例如抑郁和焦虑）的触发因素。社会支持对于帮助年轻人适应大学和减轻压力带来的负面影响至关重要。在这个数字媒体时代，可以通过诸如Facebook或Instagram之类的社交网站上的交互来获得社会支持。计算机介导的交互的主要缺点是难以结合非语言提示，例如面部和手势表情。尽管缺少视觉提示一直是有效在线支持交流的一个挑战，但表情符号的最新出现解决了这个问题。本论文研究了大学生如何使用表情符号在Instagram上交流社会支持。具体来说，它研究了表情符号的使用如何与压力以及社会支持信息的类型相关联。进行了三项实证研究：对Instagram帖子的内容分析（包括#collegeproblems主题标签），表情符号的视觉表示的内容分析以及与大学生的五个焦点小组的研究;结果表明，大学生分享了关于功课，自我表达，以及Instagram上的身心健康。另外，表情符号通常用于增强消息的情感或表达同理心，以及传达幽默或讽刺的表情。表情符号的含糊性使其特别适合于情感交流，因为视觉语言交流的好处之一是其解释灵活性。然而，研究结果还表明，视觉表达与当前表情符号的设计和开发差异会导致交流错误并导致无支撑的互动。作为最早研究表情符号在在线支持交流中的作用的研究之一，本论文提供了理论和实践意义在社会支持中使用视觉图形的含义。本研究中使用的概念和度量为以后的在线交流，表情符号和视觉交流研究提供了信息。对于有兴趣研究社会支持和同情心的学者，本研究提供了一种理解这些复杂概念的混合方法框架。

著录项

  • 作者

    Harn, Ren-Whei.;

  • 作者单位

    University of Kansas.;

  • 授予单位 University of Kansas.;
  • 学科 Communication.;Design.
  • 学位 Ph.D.
  • 年度 2017
  • 页码 147 p.
  • 总页数 147
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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