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首页> 外文学位 >A mixed method study: Understanding employee performance at U.S. Department of Homeland Security.
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A mixed method study: Understanding employee performance at U.S. Department of Homeland Security.

机译：一项混合方法研究：了解美国国土安全部的员工绩效。

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摘要

U.S. Department of Homeland Security (DHS) leaders must communicate effectively. The problem the research study addressed was federal employees ranked DHS 29 out of 30 federal agencies in the Federal Human Capital Survey. Lack of communication, leadership, and employee engagement were listed as reasons for the low rating and high employee turnover. The purpose of this mixed-methods study was to examine the relationship between leadership, communication, and employee performance within United States Citizenship and Immigration Services (USCIS), an agency within DHS. This study's findings included (a) supervisor leadership and communication significantly predict employee and organizational performance, (b) field employees have lower perceptions of leaders than headquarters employees, and (c) employees who learned of the study through paper fliers rated leaders lower than employees who received electronic invitations.
机译：美国国土安全部（DHS）领导人必须有效沟通。该研究解决的问题是，联邦雇员在联邦人力资本调查的30个联邦机构中将DHS排名29。缺乏沟通，领导能力和员工敬业度被列为低评级和高员工流失的原因。这项混合方法研究的目的是检查美国国土安全部下属机构美国公民和移民服务局（USCIS）的领导，沟通和员工绩效之间的关系。这项研究的发现包括（a）主管的领导和沟通能显着预测员工和组织的绩效；（b）现场员工对领导的感知要低于总部员工；以及（c）通过书面传单了解该研究的员工对领导的评价要低于员工谁收到了电子邀请。

著录项

  • 作者

    Embry, Sheila G.;

  • 作者单位

    University of Phoenix.;

  • 授予单位 University of Phoenix.;
  • 学科 Business Administration Management.;Political Science Public Administration.;Speech Communication.
  • 学位 D.M.
  • 年度 2009
  • 页码 164 p.
  • 总页数 164
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

  • 入库时间 2022-08-17 11:38:18

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