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首页> 外文学位 >The departure of the insurance agent: The impact organizational commitment, organizational justice, and job satisfaction have on intent to leave in the insurance industry.
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The departure of the insurance agent: The impact organizational commitment, organizational justice, and job satisfaction have on intent to leave in the insurance industry.

机译：保险代理人的离开：组织承诺，组织公正和工作满意度对离开保险业的意图产生影响。

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摘要

Current literature and market trends point towards voluntary turnover as a major problem in the insurance industry. Recruitment is at a much lower rate than turnover, compounding the problem, and directly affecting the bottom line. Current literature does not point to a single variable that causes turnover in the insurance industry. This study attempted to determine the impact that organizational commitment, organizational justice, job satisfaction and each of their sub-variables had on intent to leave in the insurance industry. Using a list of 19,300 e-mail addresses of confirmed insurance agents, this study found the highest inverse correlation with job satisfaction and intent to leave. The results were analyzed to consider both those who were employed by an organization and any participant in the insurance industry, including those who considered themselves self-employed. It was determined that the five strongest factors affecting intent to leave in the short-term for those organizationally employed were affective commitment, continuance commitment, contingent rewards, pay, and fringe benefits. The five strongest factors affecting intent to leave in the long-term for those organizationally employed were affective commitment, nature of work, promotion opportunity, continuance commitment, and organizational communication.
机译：当前的文献和市场趋势表明自愿离职是保险业的主要问题。招聘人数远低于营业额，这使问题更加复杂，并直接影响了利润。当前文献没有指出导致保险业营业额的单一变量。这项研究试图确定组织承诺，组织公正性，工作满意度及其每个子变量对保险业离职意图的影响。该研究使用了19,300个已确认保险代理人的电子邮件地址列表，发现与工作满意度和离职意愿的反比关系最高。对结果进行了分析，以考虑一个组织所雇用的人员以及保险业的任何参与者，包括那些认为自己是个体经营者。已确定影响短期就业者的五个最重要因素是情感承诺，连续性承诺，或有奖励，薪酬和附带福利。影响长期受雇于组织的人员的五个最重要因素是情感承诺，工作性质，晋升机会，持续承诺和组织沟通。

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  • 作者

    Handlon, Russell L.;

  • 作者单位

    Capella University.;

  • 授予单位 Capella University.;
  • 学科 Business Administration General.;Business Administration Management.
  • 学位 Ph.D.
  • 年度 2009
  • 页码 179 p.
  • 总页数 179
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 贸易经济;贸易经济;
  • 关键词

  • 入库时间 2022-08-17 11:38:25

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