对114名MBA学员“工作状态分析”自我报告的描述性数据统计和4个典型个案陈述分析,发现:①员工在履行角色内行为的过程中会表现出角色外行为的特征,即角色内增强行为和角色内减弱行为；②角色外行为既存在有利于组织的行为,又存在有害于组织的行为,还存在“无奈的角色外行为”；③员工对他人施以的角色外行为会因人情关系的不同而不同.基于此,以中国语境建构了益组织行为与损组织行为双向维度的角色外行为理论框架,旨在初步廓清角色内与角色外行为的关系,并对开展中国特征角色外行为研究提供一个新的思路.%After analyzing 114 MBA students' descriptive statistics of self-reports on their working state and four typical statement cases, the study found that: 1) staff can show the characteristics of out-role behaviors in the performance of the in-role behaviors, namely overloaded behaviors of in-role and inadequate behaviors of in-role; 2) out-role behaviors are either conducive behaviors , organizational behavior or "helpless out-role behavior" and 3) the out-role behaviors made by stuff are different due to human relationship. Therefore, this paper constructs a theoretical framework of out-role behaviors in the two dimensions of constructive organizational behaviors and destructive organizational behaviors in the Chinese context. It examines the relationship between out-role and in-role behaviors, and provides a new revelation for further study on Chinese characteristics of out- role behaviors.
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