Focusing on ERP implementation service perspective,this study aims to explore modular ERP implementation service model based on Modularity Service Platform framework.We begin with demonstration on the relationship among the mainly elemental composition such as service module,service component,process module and activity module.Mathematical programming language is used to illustrate the multi-objective decision making of ERP service provider by applying particle swarm optimization algorithm.It turns out that there is a greater use of modular logic in the case of the knowledge-advisory service for decision makers,who are qualified to define service areas distinctly and account service cost dynamically for customization more and more,as well as to build modular service boundary along with loosely coupling each process modules,which facilitates resources configuration agilely and efficiently resulting in the holistic performance of service improvement within a service supply chain.%以ERP实施服务为研究视角,在模块化服务平台概念模型的基础上设计出ERP实施服务模块化平台.首先阐述了服务模块、服务部件、流程模块、活动模块之间的相互关系,然后运用数学建模语言描述了ERP实施服务集成商的4个决策目标,最后应用多目标优化算法予以求解.研究结果表明应用模块化方法设计知识型服务,并应用多目标优化方法予以量化控制,决策者不仅可以清晰地确定服务范围,达到以服务流程模块为边界设计服务的目的,还可以基于客户需求动态地衡量服务成本,在服务供应链上敏捷地实现资源的高效配置,提高服务效益的目的.
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