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The Impact of Healthcare Workers Job Environment on Their Mental-emotional Health. Coping Strategies: The Case of a Local General Hospital

机译:医护人员工作环境对其心理健康的影响。应对策略:当地综合医院的情况

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摘要

Workplace stress can influence healthcare professionals’ physical and emotional well-being by curbing their efficiency and having a negative impact on their overall quality of life. The aim of the present study was to investigate the impact that work environment in a local public general hospital can have on the health workers’ mental-emotional health and find strategies in order to cope with negative consequences. The study took place from July 2010 to October 2010. Our sample consisted of 200 healthcare professionals aged 21-58 years working in a 240-bed general hospital and the response rate was 91.36%). Our research protocol was first approved by the hospital’s review board. A standardized questionnaire that investigates strategies for coping with stressful conditions was used. A standardized questionnaire was used in the present study Coping Strategies for Stressful Events, evaluating the strategies that persons employ in order to overcome a stressful situation or event. The questionnaire was first tested for validity and reliability which were found satisfactory (Cronbach’s α=0.862). Strict anonymity of the participants was guaranteed. The SPSS 16.0 software was used for the statistical analysis. Regression analysis showed that health professionals’ emotional health can be influenced by strategies for dealing with stressful events, since positive re-assessment, quitting and seeking social support are predisposing factors regarding the three first quality of life factors of the World Health Organization Quality of Life - BREF. More specifically, for the physical health factor, positive re-assessment (t=3.370, P=0.001) and quitting (t=−2.564, P=0.011) are predisposing factors. For the ‘mental health and spirituality’ regression model, positive re-assessment (t=5.528, P=0.000) and seeking social support (t=−1.991, P=0.048) are also predisposing factors, while regarding social relationships positive re-assessment (t=4.289, P=0.000) is a predisposing factor. According to our findings, there was a notable lack of workplace stress management strategies, which the participants usually perceive as a lack of interest on behalf of the management regarding their emotional state. Some significant factors for lowering workplace stress were found to be the need to encourage and morally reward the staff and also to provide them with opportunities for further or continuous education.
机译:工作场所压力会降低医疗保健专业人员的工作效率,并对他们的整体生活质量产生负面影响,从而影响他们的身心健康。本研究的目的是调查当地公立综合医院的工作环境可能对卫生工作者的心理健康产生影响,并找到应对不良后果的策略。该研究于2010年7月至2010年10月进行。我们的样本包括200名年龄在21-58岁之间的医疗专业人员,他们在240张病床中工作,总有效率91.36%。我们的研究方案首先获得了医院审查委员会的批准。使用调查应对压力条件策略的标准化问卷。在本研究中,针对压力事件的应对策略中使用了标准化的调查表,评估了人们为克服压力情况或事件而采用的策略。首先对问卷进行了有效性和可靠性测试,结果令人满意(Cronbach'sα= 0.862)。参与者的匿名性得到保证。使用SPSS 16.0软件进行统计分析。回归分析表明,卫生专业人员的情绪健康可能会受到应对压力事件的策略的影响,因为积极的重新评估,戒烟和寻求社会支持是影响世界卫生组织生活质量三要素的首要因素-BREF。更具体地说,对于身体健康因素,积极的重新评估(t = 3.370,P = 0.001)和戒烟(t = -2.564,P = 0.011)是诱发因素。对于“心理健康和灵性”回归模型,积极的重新评估(t = 5.528,P = 0.000)和寻求社会支持(t = -1.991,P = 0.048)也是诱发因素,而对于社会关系,积极重新评估评估(t = 4.289,P = 0.000)是诱发因素。根据我们的发现,明显缺乏工作场所压力管理策略,参与者通常认为代表他们对管理者的情绪状态缺乏兴趣。人们发现,减轻工作场所压力的一些重要因素是需要鼓励和道义上奖励员工,并向他们提供继续或继续教育的机会。

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