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Enabling people not completing tasks: patient perspectives on relationships and staff morale in mental health wards in England

机译:使人赋能而不是完成任务:英格兰精神病房中患者对人际关系和员工士气的看法

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摘要

BackgroundMental health inpatient wards are stressful places to work and concerns have been raised regarding quality of patient care and staff wellbeing on these wards. Recent research has suggested that robust support systems and conditions that allow staff to exercise professional autonomy in their clinical work result in better staff morale. Staff value having a voice in their organisations, and say that they would like more interaction with patients and processes to reduce violent incidents on wards. There has been little research into patients’ views on staff morale and on how it may impact on their care. This study aimed to explore staff morale and staff-patient relationships from a patient perspective.
机译:背景技术精神卫生住院病房是工作压力很大的场所,并且人们对这些病房的病人护理质量和员工健康提出了关注。最近的研究表明,强大的支持系统和条件允许员工在临床工作中行使专业自主权,可以提高员工的士气。员工很重视在组织中发声,并表示他们希望与患者和流程进行更多互动,以减少病房发生的暴力事件。关于患者对员工士气及其对员工护理的影响的观点,研究很少。这项研究旨在从患者的角度探讨员工的士气和员工与患者的关系。

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