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首页> 美国卫生研究院文献>International Journal of Environmental Research and Public Health >Business Models in Water Supply Companies—Key Implications of Trust
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Business Models in Water Supply Companies—Key Implications of Trust

机译：供水公司的商业模式—信任的关键含义

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Currently, trust is one of the key factors that ensures the acceptable mechanisms of economic and social relationships. It is not only an element of correct communication, but also a factor in inter-organizational bonds and a source of social dialogue. Trust has become a factor in the creation of value, as well as a key component of the conceptualization and operationalization of business models. It has revealed many problems at the strategic level, in the water sector in particular. From this perspective, trust is a major factor of strategies, models, and business processes which are currently being built. New types of business models that emerge have also started to include trust as part of their configuration. This is the case in the construction and implementation of social business models. A social business model can be understood as a business model whose factors that stimulate development include social aspects expressed in balancing economic, environmental, and social issues with the involvement of communities and their dynamic communication focused on the selected attributes of business models that stimulate growth and that are conducive to achieving success, expressed by economic and/or social profit. The satisfaction of stakeholders with such a solution is another condition for embedding this solution in the sphere of the social economy. In this approach, trust, which stimulates the growth of social and economic value in the component structure of the social business model, becomes particularly important. The aim of the paper is to present the place and role of trust as a key component of social business models. The scope of the paper includes research into public water sector industry companies located in the Province of Silesia and their social business models, with a focus on defining the position of trust among other attributes of these business models. The authors put forward a hypothesis that trust is a crucial component of the social business models of water supply companies that operate at the intersection of the market and social economy. Trust also helps companies from the water supply sector achieve both social and economic effects. It also becomes a source of reverse market polarization, where the value of a social business model materializes to create social and environmental effects without detriment to the economic effects.
机译：当前，信任是确保可接受的经济和社会关系机制的关键因素之一。它不仅是正确沟通的要素，还是组织间联系的一个因素，也是社会对话的源泉。信任已成为创造价值的因素，也是业务模型概念化和运营的关键组成部分。它揭示了战略层面的许多问题，特别是在水领域。从这个角度来看，信任是当前正在建立的策略，模型和业务流程的主要因素。出现的新型业务模型也已开始将信任作为其配置的一部分。社会业务模型的构建和实施就是这种情况。社会商业模型可以理解为一种商业模型，其刺激发展的因素包括在社区参与下平衡经济，环境和社会问题所表达的社会方面，而其动态交流则集中在刺激增长和增长的商业模型的选定属性上。以经济和/或社会利润表示的，有助于取得成功的因素。利益相关者对这种解决方案的满意是将这种解决方案嵌入社会经济领域的另一个条件。在这种方法中，信任在社会商业模型的组成结构中刺激社会和经济价值的增长变得尤为重要。本文的目的是介绍信任的位置和作用，作为社会商业模式的关键组成部分。本文的范围包括对位于西里西亚省的公共水务行业公司及其社会商业模式的研究，重点是在这些商业模式的其他属性中定义信任的位置。作者提出了一个假设，即信任是在市场和社会经济交汇处运作的供水公司的社会商业模式的重要组成部分。信任还可以帮助供水行业的公司实现社会和经济效果。它也成为反向市场两极分化的根源，在这种情况下，社会商业模型的价值得以实现，从而在不损害经济影响的情况下创造了社会和环境影响。

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