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首页> 美国卫生研究院文献>International Journal of Environmental Research and Public Health >Nurses’ Workplace Bullying Experiences Responses and Ways of Coping
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Nurses’ Workplace Bullying Experiences Responses and Ways of Coping

机译：护士的工作场所欺凌体验回应和应对方式

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摘要

Workplace bullying is a serious problem that hinders the provision of quality care services by seriously affecting their physical, psychological, and social health status. Workplace bullying experiences refer to verbal and nonverbal harassment, work-related harassment, and external threats. Workplace bullying responses are negative reactions that occur in individuals who have experienced workplace bullying, while coping is the process by which an individual copes with stress. This study aims to analyze the relationship between nurses’ workplace bullying experiences, responses, and ways of coping. We studied 113 nurses working in hospitals, analyzed the data using SPSS 25.0. We found that the more positive use of the positive viewpoint, the lower the bullying reaction in the workplace (r = −0.268, p = 0.004). Workplace bullying responses were lower as more positive ways of coping were used (r = −0. 268, p = 0.004). In conclusion, nurses who experience bullying in the workplace should be supported by the hospital organization and within the nursing organization, and a receptive nursing culture should be established. There is also a need for an intervention plan that allows nurses to use positive ways of coping with workplace bullying experiences.
机译：工作场所欺凌是一种严重的问题，通过严重影响其身体，心理和社会健康状况来阻碍提供优质保健服务。工作场所欺凌体验是指口头和非语言骚扰，与工作有关的骚扰和外部威胁。工作场所欺凌反应是在经历工作场所欺凌的个人中发生的负面反应，同时应对是个人应激的过程。本研究旨在分析护士工作场所欺凌体验，回应和应对方式之间的关系。我们研究了在医院工作的113名护士，使用SPSS 25.0分析了数据。我们发现越野使用阳性观点，在工作场所的欺负反应降低（R = -0.268，p = 0.004）。工作场所欺凌反应较低，因为使用了更积极的应对方式（R = -0.268，P = 0.004）。总之，在工作场所欺凌的护士应得到医院组织和护理组织的支持，应该建立一个接受的护理文化。还需要一种干预计划，允许护士使用与工作场所欺凌体验的正面方式。

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