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Organizational Citizenship Behavior: An Exploration of One Aspect of Cultural Adjustment Faced by U.S. Army Soldiers Transitioning From Military to Civilian Careers

机译:组织公民行为:美国陆军士兵从军事转为平民职业所面临的文化调整的一个方面的探索

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The Problem. Organizational citizenship behaviors (OCBs) are discretionary employee behaviors, such as helping fellow employees or voluntarily promoting the organization, that are important contributors to several aspects of performance in organizations. One of the defining aspects of OCBs is that these behaviors are offered freely by employees; they are engaged in voluntarily. However, for some employees, these kinds of behaviors may be considered expected or required as part of the employees in-role job prescriptions. This is the case with Soldiers in the United States Army. The Solution. In this conceptual paper, we juxtapose the treatment and conceptualization of OCBs in Army work culture with that in civilian work culture and posit that individuals transitioning from a career in military service to a civilian career may encounter a need for reframing these behaviors in their new work contexts. The Stakeholders. For Soldiers, OCB-like behaviors are expected as part of their role and are measured in evaluations of performance. Because these behaviors are required of service members, but discretionary for most civilian employees, dissonance can be created for Soldiers transitioning from a military career to the civilian workforce.
机译:问题。组织公民行为(OCB)是员工的自由裁量行为,例如帮助同事或自愿晋升组织,是组织绩效中多个方面的重要贡献者。 OCB的定义方面之一是这些行为由员工自由提供;他们是自愿参加的。但是,对于某些员工,这些行为可能被视为员工角色内工作处方中的预期或要求。美国陆军士兵就是这种情况。解决方案。在本概念文件中,我们将OCB在军队工作文化中的处理和概念化与在民用工作文化中的处理并置,并假设从兵役转变为民用职业的个人可能需要在新工作中重新定义这些行为上下文。利益相关者。对于士兵而言,应将类似于OCB的行为作为其角色的一部分,并在性能评估中进行衡量。由于服役人员需要采取这些行为,而对于大多数文职雇员则是随意决定的,因此,士兵从军事生涯过渡到文职劳动力时可能会产生不和谐。

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