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COMPLETING THE CONVERSION

机译:完成转换

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摘要

More consumers today are digital natives, employing technology in nearly every aspect of their lives and increasingly expecting their banks to do the same. One area that's ripe for a tech boost is the customer onboarding process. Whether it's setting up automatic deposits or verifying a new accountholder's identity, technology is helping to streamline what has historically been a very manual set of steps. But successfully implementing digital solutions on top of an established process requires some insight into what the bank hopes to accomplish, along with a plan to maximize customers' adoption of the new tools.
机译:如今,越来越多的消费者是数字原生代,他们在生活的方方面面都采用了技术,并越来越期望银行也这样做。客户的入职流程是推动技术进步的一个成熟领域。无论是设置自动存款还是验证新帐户持有人的身份,技术都有助于简化历史上非常手动的步骤。但是,要在既定流程之上成功实施数字解决方案,就需要对银行希望实现的目标有一定的了解,并需要有一个计划,以最大程度地提高客户对新工具的采用率。

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