If most of your flying doesn't involve dealing with controllers on a daily basis, you might wonder what all the fuss is about. Too, the big Tracons aren't really where the major staffing problems are. But get off the beaten path to more rural towered airports, or spend most of your time in the flight levels, and you'll likely encounter facilities where trainees are the norm, even if they're backed up by a fully qualified control-ler. One result is an 81 -percent increase in opera-tional errors since 2007, according to reporting by the Boston Globe.
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