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首页> 外文期刊>Behaviour & Information Technology >Do I have to learn something new? Mental models and the acceptance of replacement technologies
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Do I have to learn something new? Mental models and the acceptance of replacement technologies

机译：我需要学习新东西吗？心理模型和替代技术的接受

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摘要

Few studies in technology acceptance have explicitly addressed the acceptance of replacement technologies, technologies that replace legacy ones that have been in use. This article explores this issue through the theoretical lens of mental models. We contend that accepting replacement technologies entails both mental model maintenance and mental model building: mental model maintenance enables users to apply their knowledge of the legacy technologies, and mental model building helps users acquire new knowledge and reform their understanding to use replacement technologies. Both processes affect user perceptions about replacement technologies, which in turn affect user intentions to use them. In addition, this study explores how perceived compatibility between replacement and legacy technologies affects both mental model processes. A research model was developed and empirically tested with survey data. The results in general support our arguments. Based on the findings, we offer a few suggestions that can promote user acceptance of replacement technologies.
机译：在技​​术验收方面，很少有研究明确涉及替代技术的接受，即替代已使用的旧技术的技术。本文通过心理模型的理论视角探讨了这个问题。我们认为，接受替换技术既需要心智模型维护，也需要心智模型构建：心智模型维护使用户可以应用其对遗留技术的知识，而心智模型构建则可以帮助用户获取新知识并改革其对使用替换技术的理解。这两个过程都会影响用户对替换技术的看法，进而影响用户使用它们的意图。此外，本研究还探讨了替代技术与传统技术之间的感知兼容性如何影响这两种心理模型过程。开发了研究模型，并使用调查数据进行了实证检验。结果总体上支持我们的论点。基于这些发现，我们提供了一些建议，可以促进用户接受替代技术。

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