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Measuring the invisible: A key performance indicator for managing construction logistics performance

机译：衡量隐性：管理建筑物流绩效的关键绩效指标

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摘要

Purpose - Construction logistics is an essential part of Construction Supply Chain Management for both project management and cost aspects. The quantum of money that is embodied in the transportation of materials to site could be 39-58 per cent of total logistics costs and between 4 and 10 per cent of the product selling price for many firms. However, limited attention has been paid to measure the logistics performance at the operational level in the construction industry. The purpose of this paper is to contribute to the knowledge about managing logistics costs by setting a key performance indicator (KPI) based on the number of vehicle movements to the construction site. Design/methodology/approach - A case study approach was adopted with on-site observations and interviews. Observations were performed from the start of construction until "handover" to the building owner. A selection of construction suppliers and subcontractors involved in the studied project were interviewed. Findings - Data analysis of vehicle movements suggested that construction transportation costs can be monitored and managed. The identified number of vehicle movements as a KPI offers a significant step towards logistics performance management in construction projects. Originality/value - This research paper demonstrates that framework of using vehicular movements meet the criterion of effective KPI and is able to detect rooms for improvements. The key findings shed valuable insight for industry practitioners in initiating the measurement and monitor "the invisible logistics costs and performance". It provides a basis for benchmarking that enables comparison, learning and improvement and thereby continuous enhancement of best practice at the operational level, which may accelerate the slow SCM implementation in the construction industry.
机译：目的-就项目管理和成本而言，建筑物流是建筑供应链管理的重要组成部分。对于许多公司来说，将材料运送到现场的资金量可能占总物流成本的39％至58％，占产品销售价格的4％至10％。但是，在建筑行业的运营水平上，对衡量物流绩效的关注很少。本文的目的是通过基于到工地的车辆移动次数设置关键绩效指标（KPI），为管理物流成本的知识做出贡献。设计/方法/方法-采用案例研究方法并进行现场观察和访谈。从施工开始一直进行观察，直到“移交给”建筑物所有者为止。采访了参与研究项目的一些建筑供应商和分包商。调查结果-车辆行驶的数据分析表明，可以监控和管理建筑运输成本。确定的车辆移动数量作为KPI为建筑项目中的物流绩效管理迈出了重要的一步。原创性/价值-该研究论文证明使用车辆运动的框架符合有效KPI的标准，并且能够发现需要改进的空间。关键发现为行业从业者提供了宝贵的见识，他们可以进行测量和监控“无形的物流成本和绩效”。它提供了基准测试的基础，可以进行比较，学习和改进，从而在操作级别上不断增强最佳实践，这可能会加速建筑业中缓慢的SCM实施。

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  • 来源
    《Benchmarking》 |2018年第6期|1921-1934|共14页
  • 作者

    Fei Ying; John Tookey; Jeff Seadon;

  • 作者单位

    Department of Built Environment, Auckland University of Technology, Auckland, New Zealand;

    Auckland University of Technology, Auckland, New Zealand;

    Auckland University of Technology, Auckland, New Zealand;

  • 收录信息
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

    Logistics; New Zealand;

    机译：后勤;新西兰;

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