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A competence-based strategic management model factoring in key success factors and benchmarking

机译:基于胜任力的战略管理模型,将关键成功因素和基准确定为因素

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Purpose - To establish a comprehensive model of strategic management emphasized on the interactions of the organization with its external and internal environments and also to further develop a strategy based on competitive advantage. Design/methodology/approach - By using key success factor and benchmarking methodologies as well as Multi-Dimensional Space technique, the operational customer's needs fall into four strategic cells: "anchoring", "narrowing", "following-up", and "catching-up", which can be improved in accordance with strategic moves. Findings - The empirical study examines Taipei International Airport (TPE) and undertakes a comparison with its six major competitors in Asia. It has been found that Singapore as well as Hong Kong international airports prevailed over other competitors in the overall performance and thus were selected as the benchmarking airports. While the TPE outperforms the benchmarking airports in the Core Functional Area, it lags well behind in the Support Area. It is therefore strongly suggested that the TPE should develop its ability to build up Key Success Factors as well as to benchmark efficiently and effectively if it is to secure competitive advantage over the benchmarking airports. Originality/value - The quantitative and strategic management model we built could help organizational members to analyze corporation's current position, to reach more competitive strategies, and to evaluate/change strategies effectively.
机译:目的-建立一个全面的战略管理模型,强调组织与其内部和外部环境之间的相互作用,并进一步开发基于竞争优势的战略。设计/方法/方法-通过使用成功的关键因素和基准测试方法以及多维空间技术,运营客户的需求分为四个战略单元:“固定”,“缩小”,“跟进”和“捕捉” -up”,可以根据战略举措进行改进。调查结果-实证研究考察了台北国际机场(TPE),并与亚洲六大竞争对手进行了比较。研究发现,新加坡和香港国际机场在整体表现上均胜过其他竞争对手,因此被选为基准机场。 TPE在核心功能区的表现优于基准机场,但在支持区却远远落后。因此,强烈建议TPE应该发展其建立关键成功因素的能力,以及为了确保与基准机场相比的竞争优势而进行有效而有效的基准测试的能力。原创性/价值-我们建立的定量和战略管理模型可以帮助组织成员分析公司的当前状况,达成更具竞争性的战略并有效地评估/变更战略。

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