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TRENDS IN INDUSTRY SUPERVISORS' FEEDBACK ON BUSINESS COMMUNICATION INTERNSHIPS

机译:行业主管对商务交流互动的反馈趋势

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摘要

The purpose of this empirical study is to explore expectations of industry insiders and identify how student interns are performing in relation to those expectations as defined by 11 performance areas. The results of a survey of 238 industry supervisors were collected over a 5-year period in the departments of English and communication at a private university in the Northeast. While the results suggest that student interns tend to meet their supervisors' expectations in many areas, performance categories such as initiative, writing skills, and oral communication skills require increased attention in the ways we prepare students for their internships and post-graduation employment and, perhaps, the ways we help onsite supervisors develop expectations for and evaluate our interns.
机译:这项实证研究的目的是探索行业内幕人士的期望,并确定学生实习生相对于由11个绩效领域定义的那些期望的表现。在5年的时间里,在东北一所私立大学的英语和传播学系收集了238名行业主管的调查结果。虽然结果表明,实习生在许多方面都趋向于达到主管的期望,但在为学生准备实习和毕业后就业的方式上,诸如主动性,写作能力和口头表达能力等绩效类别需要更多的关注,以及也许,我们可以帮助现场主管提高对实习生的期望和评估的方式。

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