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The different impact of fluency and disfluency on online group-buying conforming behavior

机译:流利度和流利度对在线团购遵循行为的不同影响

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This study conducted two experiments to examine the moderating impact of processing and retrieval fluency on online group-buying conforming behavior, return tendency and, in particular, conformity towards hedonic and utilitarian products. Experiments 1-1,1-2, and 2 showed that consumers exhibited more online group-buying conforming behavior under processing or retrieval fluency conditions than under disfluency conditions. The results also revealed that the positive impact of disfluency might eliminate the return tendency towards online group-buying conforming behavior. Finally, fluency produced more online group-buying conforming behavior when consumers purchased hedonic products than when they purchased utilitarian goods. (C) 2018 Elsevier Ltd. All rights reserved.
机译:这项研究进行了两个实验,以检验加工和检索流畅度对在线团购合规行为,退货趋势,尤其是对享乐主义和功利主义产品的合规性的调节作用。实验1-1、1-2和2表明,在处理或检索流利性条件下,消费者表现出比在流离失所条件下更多的在线团购一致性行为。结果还表明,流离失所的积极影响可能消除了在线购买团购行为的回归趋势。最后,当消费者购买享乐产品时,与购买功利品时相比,流利性产生了更多的在线团购一致性行为。 (C)2018 Elsevier Ltd.保留所有权利。

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