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Effects of Gender and Relationship Type on the Response to Artificial Intelligence

机译:性别和关系类型对人工智能反应的影响

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摘要

Artificial intelligence (AI) has had a huge impact on our lives. In this study, we suggest that when people interact with AI, they regard the AI as a social actor and apply interpersonal relationship norms. This study employed a 2 x 2 between-subjects design to identify the effects of an AI's relationship type and gender on a human's response to an AI speaker (relationship type: friend vs. servant; gender: male vs. female). Findings show that the relationship type has a significant effect on warmth and pleasure but not on competence. The gender of the AI showed no significant effects on competence, warmth, or pleasure when controlling for the participants' gender. In addition, the results indicate that anthropomorphism fully mediated the relationship between both warmth and pleasure and the type of relationship with AI. Our findings suggest that AI is regarded as a social actor, and the characteristics of AI should be considered as they influence the response to AI.
机译:人工智能(AI)对我们的生活产生了巨大影响。在这项研究中,我们建议当人们与AI互动时,他们将AI视为一种社会角色,并应用人际关系规范。这项研究采用2 x 2受试者间设计来确定AI的关系类型和性别对人类对AI说话者的反应的影响(关系类型:朋友与仆人;性别:男性与女性)。研究结果表明,关系类型对温暖和愉悦感有显着影响,但对能力没有影响。当控制参与者的性别时,人工智能的性别对能力,温暖或愉悦没有显着影响。此外,结果表明拟人化完全介导了温暖和愉悦之间的关系以及与AI的关系类型。我们的发现表明,人工智能被视为一种社会行为者,并且应该考虑人工智能的特征,因为它们会影响对人工智能的反应。

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