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首页> 外文期刊>Cyberpsychology, behavior and social networking >Users' Affective and Cognitive Responses to Humanoid Robots in Different Expertise Service Contexts
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Users' Affective and Cognitive Responses to Humanoid Robots in Different Expertise Service Contexts

机译：用户对人形机器人的情感和认知响应在不同专业知识服务环境中

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The uncanny valley (UCV) model is an influential human-robot interaction theory that explains the relationship between the resemblance that robots have to humans and attitudes toward robots. Despite its extraordinary worth, this model remains untested in certain respects. One current limitation is that the model has only been examined in general or context-free situations. Given that humanoids function in the world beyond laboratories, investigating the UCV in specific and actual situations is critical. Additionally, few studies have examined the impact of affective responses presented in the UCV to other appraisals of humanoids. To address these issues, this study explored affective and cognitive responses to humanoids in specific service situations. In particular, we examined the effect of affective responses on trust, which is regarded as a critical cognitive factor influencing technology adoption, in two service contexts: hotel reception (low expertise) and tutoring (high expertise). By providing a richer understanding of human both affective and cognitive reactions to humanoids, our findings expand the UCV theory and ultimately contribute to research regarding user adoption of service robots.
机译：不可思议的谷（UCV）模型是一种有影响力的人机交互理论，解释了机器人对人类和对机器人的态度之间的相似关系之间的关系。尽管其特殊的价值，但这种模型在某些方面仍未存在。一个电流限制是，仅在一般或无背景的情况下才能检查该模型。鉴于人形的人体在世界超越实验室，在特定和实际情况下调查UCV至关重要。此外，很少有研究检测了在UCV中呈现的情感反应对人样器的其他评估。为了解决这些问题，本研究探讨了对特定服务情况的情感和认知对人形的影响。特别是，我们审查了对信任的情感响应的影响，这被认为是影响技术采用的关键认知因素，两种服务环境：酒店接待处（低专业知识）和辅导（高专业知识）。通过对人类藤化的情感和认知反应提供更丰富的理解，我们的研究结果扩大了UCV理论，并最终有助于研究用户采用服务机器人的研究。

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