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首页> 外文期刊>The data base for advances in information systems >Heterogeneity of IT Employees: An Analysis of a Model of Perceived Organizational Support by Job Type
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Heterogeneity of IT Employees: An Analysis of a Model of Perceived Organizational Support by Job Type

机译：IT员工的异质性：按职位类型感知的组织支持模型的分析

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The retention of existing IT employees is crucial due to the expected shortage of the IT labor force in the U.S., Canada, and European countries. While much of the extant IT turnover literature implicitly assumes that IT employees are homogeneous, we contend that they are a diverse group and that exploring the group in depth would reveal further insights into why employees turnover. We examined a sample of employees by IT job type in a turnover model of the antecedents and impacts of perceived organizational support (POS), which is another infrequently studied concept in the literature but is a potentially important predictor of turnover. A survey of 302 IT employees at a large U.S.-based company showed that these employees are in fact diverse. The relationships between role ambiguity and POS and work schedule flexibility and POS were found to be significant for managerial employees, but not for technically-oriented employees. The relationship between career accommodations and POS, however, was found to be significant for technically-oriented employees, but not managerial employees. As a whole, this study suggests that by combining all IT employees together in our analyses, we may forego some of the unique insights about these employees that we can otherwise cultivate to strengthen the bond between the organization and its employees and to enhance our existing IT turnover literature. The results of this study provide implications for organizations on how they can better balance the tactics they use to retain their valued IT employees. IT managers can be in a better position to focus on building relationships with their employees based on what is generally important to those employees.
机译：由于预期美国，加拿大和欧洲国家的IT劳动力短缺，因此保留现有IT员工至关重要。尽管许多现有的IT营业额文献都隐含地假设IT员工是同质的，但我们认为他们是一个多元化的群体，而深入探索该群体将揭示出为什么员工离职的更多见解。我们在IT组织类型（POS）的前因和影响的离职模型中按IT工作类型检查了员工样本，这是文献中另一个不经常研究的概念，但它可能是离职的重要预测指标。对一家大型美国公司的302名IT员工进行的一项调查显示，这些员工实际上是多种多样的。发现角色歧义性与POS以及工作时间表灵活性和POS之间的关系对管理人员而言很重要，但对技术型员工则不重要。但是，发现职业适应与POS之间的关系对于技术型员工而言很重要，但对管理型员工而言则不重要。总体而言，这项研究表明，通过将所有IT员工合并在一起进行分析，我们可能会放弃一些有关这些员工的独特见解，否则我们可以通过这些见识来培养这些见解，以加强组织与其员工之间的纽带并增强我们现有的IT营业额文学。这项研究的结果对组织如何更好地平衡他们用来保留有价值的IT员工的策略提供了启示。 IT经理可以更好地专注于根据对员工普遍重要的内容与员工建立关系。

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