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A Community Initiative that Diminished the Digital Divide

机译：减少数字鸿沟的社区倡议

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During the 1990s, businesses began relying on the convenience of ubiquitous computer systems and on the efficiencies of digital networks. This new techno-economic dynamic prompted White House administrations of the 1990s to take note of public policy issues surrounding the "information superhighway" and the "digital divide." Yet, because the digital world seems intangible, relatively few policymakers connected the virtual world with its potential impact on the physical world [Frye, 2002]. A case study of a community organizing program was conducted to examine the digital divide in the United States and its connection to other factors. This field study of computer-illiterate people in a public housing community was undertaken to better understand the complexities of the "have vs. have not" divide so that effective public policies can be deployed to bridge the gap. Community members ran this program with assistance from volunteers and set their own technology learning plan to minimize their techno-disadvantage. Overall, the results indicate the importance of a community-driven organizing strategy. Even though the program was effective in that participants learned computers skills, their emotional state declined. Becoming computer literate did not eliminate feelings of isolation from mainstream society, which is considered a factor contributing to the divide. Those who are adversely digitally divided may also be divided by a culture of failure. Bridging the digital divide requires a more comprehensive approach--and not a quick fix. It requires a process that is, for example, driven by a local community program and strategy to initiate and sustain members' use of technology.
机译：在1990年代，企业开始依赖于无处不在的计算机系统的便利性和数字网络的效率。这种新的技术经济动态促使1990年代的白宫政府注意到围绕“信息高速公路”和“数字鸿沟”的公共政策问题。但是，由于数字世界似乎是无形的，因此很少有决策者将虚拟世界与其对物理世界的潜在影响联系起来[Frye，2002]。进行了一项社区组织计划的案例研究，以检查美国的数字鸿沟及其与其他因素的联系。对公共住房社区中的计算机盲人进行了这项现场研究，目的是更好地理解“有与没有”鸿沟的复杂性，以便可以采用有效的公共政策来弥合鸿沟。社区成员在志愿者的帮助下运行了该计划，并制定了自己的技术学习计划，以最大程度地减少其技术劣势。总体而言，结果表明以社区为主导的组织战略的重要性。尽管该计划有效地使参与者学习了计算机技能，但他们的情绪状态却下降了。成为计算机素养并不能消除与主流社会隔绝的感觉，这被认为是造成这种鸿沟的因素。那些数字鸿沟不佳的人也可能会因失败的文化而分裂。弥合数字鸿沟需要更全面的方法，而不是快速解决的方法。例如，它需要一个由当地社区计划和策略驱动的过程，以启动和维持会员对技术的使用。

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