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首页> 外文期刊>International Journal of Business and Management >The Impact of Emotional Intelligence on Employee Work Engagement Behavior: An Empirical Study
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The Impact of Emotional Intelligence on Employee Work Engagement Behavior: An Empirical Study

机译：情绪智力对员工敬业度行为的影响：一项实证研究

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Although EI has become a popular tool in organizations there is still a need for increased empirical research on the construct (Salovey, Woolery, & Mayer, 2002). This study contributes to the literature by providing more information about Emotional intelligence which may alleviate Work Engagement Behavior. It does this by building on the small existing pool of knowledge in order to extend the research on EI. The expected outcome of this study was an increased understanding of how EI impacts on Work Engagement Behavior. Emotional intelligence was measured using the 33-item Schutte Self-Report Inventory (SSRI) developed by Schutte and colleagues (Schutte et al, 1998). Engagement was measured using the shortened version of the Utrecht Work Engagement Scale (UWES) (Schaufeli et al., 2006). The scale consists of 9 items and was designed to measure the three components of engagement: vigor, absorption, and dedication. The samples of 119 employees who are from information technology services and Information technology enabled services of Chennai city in India, chosen for the study. Self Administered questionnaire distributed and information collected. Research design descriptive type with non probability purposive sampling technique was used for the study. The data were analyzed using SPSS (statistical package for social science) version 14.The statistical tools like Cronbach's Alpha Reliability Test, Correlation, Chi – Square Test, One – Way ANOVA, Post – Hoc Test, Factor Analysis and Regression Analysis were employed for the research study. From these Research Findings, managerial as well as theoretical implications have been discussed in this study.
机译：尽管EI已成为组织中的流行工具，但仍需要对结构进行更多的实证研究（Salovey，Woolery和Mayer，2002年）。这项研究通过提供有关情绪智力的更多信息（可能减轻工作投入行为）为文献做出了贡献。它通过在现有的少量知识基础上进行扩展，以扩展对EI的研究。这项研究的预期结果是对EI如何影响工作参与行为的理解得到加深。使用由Schutte及其同事开发的33个项目Schutte自我报告清单（SSRI）来测量情绪智力（Schutte等，1998）。敬业度是使用缩短版的乌得勒支工作敬业度量表（UWES）来衡量的（Schaufeli等，2006）。该量表由9个项目组成，旨在衡量参与度的三个组成部分：活力，吸收和奉献。来自印度钦奈市信息技术服务和信息技术支持服务的119名员工的样本被选为研究对象。分发自我管理的调查表并收集信息。研究设计采用描述性类型和非概率目的抽样技术进行研究。数据使用SPSS（社会科学统计软件包）第14版进行分析。采用了Cronbach's Alpha可靠性检验，相关性，卡方检验，单向方差分析，事后检验，因子分析和回归分析等统计工具研究研究。根据这些研究结果，本研究讨论了管理和理论意义。

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