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The impact of Web 2.0 tools on academic libraries in Kenya

机译:Web 2.0工具对肯尼亚高校图书馆的影响

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Web 2.0, the read/write social web, has become ubiquitous in most academic libraries, even in developing countries. The use of Web 2.0 tools is increasingly changing the way academic library users seek, access, use, or share information. Thus, the use of Web 2.0 has the potential of impacting the efficiency and effectiveness of service design and delivery in academic libraries the world over. This study explored the impact of Web 2.0 on the effectiveness of service delivery in academic libraries in Kenya. Data for the study were collected through an analytical survey of the web platforms of nine academic libraries in Kenya. The libraries were selected through information-oriented purposive sampling. Additional data were obtained from key informant interviews with librarians and users in two academic libraries also purposively selected from the nine. Secondary data were also collected through documentary analysis of relevant literature. The findings of the study reveal that the use of Web 2.0 tools in academic libraries in Kenya has increased the users’ interests in the library resources and services; promoted learning; as well as enriched library promotion and marketing programmes. The findings also revealed that the effective use of Web 2.0 tools in academic libraries in Kenya is hampered by infrastructural, technical, technological and cultural challenges, among other factors, which require urgent attention to enhance their impact. The findings of this study can be used to justify investments in Web 2.0 platforms by academic libraries. They can also be used by library schools to develop curricula which empower librarians to make optimal use of Web 2.0 and similar tools.
机译:Web 2.0是一种读/写社交网络,即使在发展中国家,在大多数学术图书馆中也已无处不在。 Web 2.0工具的使用正日益改变着大学图书馆用户寻找,访问,使用或共享信息的方式。因此,Web 2.0的使用可能会影响全球学术图书馆中服务设计和交付的效率和效力。这项研究探讨了Web 2.0对肯尼亚高校图书馆服务交付有效性的影响。该研究的数据是通过对肯尼亚9个大学图书馆的网络平台进行的分析调查收集的。通过面向信息的有目的抽样选择图书馆。其他数据是从有意从九个图书馆中选出的两个大学图书馆中对馆员和用户进行的关键信息访问者获得的。还通过相关文献的文献分析收集了次要数据。研究结果表明,肯尼亚大学图书馆中Web 2.0工具的使用增加了用户对图书馆资源和服务的兴趣。促进学习;以及丰富的图书馆推广和营销计划。调查结果还显示,基础设施,技术,技术和文化方面的挑战以及其他因素阻碍了肯尼亚大学图书馆对Web 2.0工具的有效使用,这些因素需要紧急关注以增强其影响力。这项研究的结果可以用来证明大学图书馆对Web 2.0平台的投资是合理的。图书馆学校还可以使用它们来开发课程,以使图书馆员能够充分利用Web 2.0和类似工具。

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