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Perspectives of Nurses on Patients With Limited English Proficiency and Their Call Light Use:

机译:护士对英语能力有限的患者的看法以及呼叫灯的使用:

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Patients use call light systems to initiate communication with their health care team. Little is known how this process is affected when language barriers exist between an English-speaking nurse and a patient with limited English proficiency (LEP). The aims of this study are to describe (a) the perceptions of nurses regarding their communication with patients with LEP, (b) how call lights affect their communication with patients with LEP, and (c) the perceptions of nurses on the impact of advancement in call light technology on patients with LEP. Using focus groups, nurses were asked about their interactions with patients with LEP. The following themes emerged: barriers to communication, formal tools for communication, gestures and charades, reliance on family, creating a better call light system, and acceptability of Eloquencea?¢. This results show that call lights affect the interaction of nurses with patients with LEP and complex issues arise in the subsequent communication that is initiated by the call light.
机译:患者使用呼叫灯系统来启动与他们的医疗团队的沟通。当说英语的护士和英语能力有限的患者之间存在语言障碍时,人们对这个过程的影响方式知之甚少。这项研究的目的是描述(a)护士对与LEP患者沟通的看法,(b)呼叫灯如何影响他们与LEP患者的沟通,以及(c)护士对晋升影响的看法LEP患者的呼叫灯技术。通过焦点小组,护士被问及他们与LEP患者的相互作用。出现了以下主题:交流障碍,交流的正式工具,手势和姿势,对家庭的依赖,建立更好的呼叫灯系统以及Eloquencea的接受度。该结果表明,呼叫灯会影响护士与LEP患者的互动,并且在呼叫灯启动的后续通信中会出现复杂的问题。

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