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Consumer Empowerment in the Digital Economy: Availing Sustainable Purchasing Decisions

机译:数字经济中的消费者赋权:可持续的购买决策

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The advent of the digital economy and, implicitly, of competition in the online marketplace has triggered new challenges in terms of consumer protection approaches. Online, consumer skills are expected to be improved and the level of consumer awareness and engagement increased. These are the baseline prerequisites of the sustainable purchasing decision and, thus, should be considered as pillars of responsible online consumption. Consistent with the novel consumption challenges, the current paper is intended to advance and test a research model integrating five main constructs, namely, competition in the online marketplace, online consumer skills, online consumer awareness, online consumer engagement and sustainable purchasing decision. A total of 318 college students—a representative population of the new Millennials generation—accepted the invitation to participate in a questionnaire-based survey. In order to pertinently analyze the collected data, a structural equation modeling technique based on partial least squares was employed for the assessment of the measurement and the structural model. The findings indicated that the model explained 24.4 percent of the variance of sustainable purchasing decisions, while the highest influence was exerted by the improvement of online consumer skills. This implies that online providers should revisit their products sustainability standards on purpose to preserve a competitive advantage.
机译:数字经济的到来,以及在线市场中的竞争,在保护消费者的方法方面引发了新的挑战。在网上,消费者的技能有望提高,消费者的意识和参与度也将提高。这些是可持续购买决策的基本前提,因此应被视为负责任的在线消费的支柱。与新颖的消费挑战相一致,本论文旨在推进和测试一种集成了五种主要结构的研究模型,即在线市场竞争,在线消费者技能,在线消费者意识,在线消费者参与度和可持续购买决策。共有318名大学生(即新一代千禧一代的有代表性的人口)接受了参加基于问卷调查的邀请。为了对收集的数据进行相关分析,采用了基于偏最小二乘的结构方程建模技术来评估测量结果和结构模型。调查结果表明,该模型解释了可持续购买决策方差的24.4%,而在线消费者技能的提高则产生了最大的影响。这意味着在线提供商应有意重新审视其产品可持续性标准,以保持竞争优势。

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