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The implementation of a Lean Six Sigma framework to enhance operational performance in an MRO facility

机译:实施精益六西格玛框架以提高MRO设施的运营绩效

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AbstractLean Six Sigma (LSS) has rapidly established itself as the key business process improvement strategy of choice for many companies. The LSS approach provides significant benefits to companies through its dual focus on reducing waste and increasing value whilst resolving Critical to Quality (CTQ) issues that affect consistency and repeatability in a product and process. The implementation of LSS is finding wider application in many different environments. Through a case study approach, this paper describes the novel implementation of an integrated LSS framework and outlines how it was used to identify the factors that affect supply chain performance in an aerospace Maintenance Repair and Overhaul (MRO) facility. The study outlines the application and measures the effectiveness of the integrated LSS framework through its ability to achieve new and enhanced performance through simultaneously reducing late material calls and reducing and stabilizing Order To Receipt (OTR) times.
机译:摘要精益六西格码(LSS)已迅速将自己确立为许多公司的主要业务流程改进策略。 LSS方法通过双重关注于减少浪费和增加价值,同时解决影响产品和过程一致性和可重复性的质量关键(CTQ)问题,为公司带来了巨大的收益。 LSS的实现正在许多不同的环境中找到更广泛的应用。通过案例研究方法,本文描述了集成LSS框架的新颖实现方式,并概述了如何使用它来识别影响航空维修和大修(MRO)设施中供应链绩效的因素。该研究概述了集成LSS框架的应用,并通过其通过同时减少延迟的物料召唤以及减少和稳定收货时间(OTR)来获得新的增强性能的能力来衡量其有效性。

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