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首页> 外文期刊>Journal of International Humanitarian Action >Thematic analysis of aid workers’ stressors and coping strategies: work, psychological, lifestyle and social dimensions
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Thematic analysis of aid workers’ stressors and coping strategies: work, psychological, lifestyle and social dimensions

机译：援助人员压力源和应对策略的专题分析：工作，心理，生活方式和社会层面

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Abstract Aid workers experience elevated levels of stress which has a detrimental impact on individuals, organisations and the aid sector; however, there is limited qualitative research capturing aid worker’s views on stressors and coping strategies. This study used thematic analysis to examine aid workers’ views on three research questions: their most common stressors, effective coping strategies and ineffective coping strategies. The study involved a wide range of aid workers ( N =?218) living in 63 countries, including previously under-researched groups such as development professionals and national workers. Four overarching themes emerged across the three research questions: Work , Psychological , Lifestyle and Social Connection . The most common stressors were work-based issues such as workload, managers and colleagues. Key effective coping strategies were social connections and lifestyle activities such as exercise and hobbies. Ineffective strategies were lifestyle activities such as alcohol and unhealthy eating, and work-based strategies such as working harder. Investigation of aid workers’ views through a qualitative approach rather than quantitative scales yielded important new insights such as the high prevalence of work and team stressors, infrequent mention of trauma as a stressor, the important role of psychological support, the importance of meaningful work and the observation that coping mechanisms can be both effective and ineffective depending on context. We used additional quantitative analysis to identify many differences between national and international workers but few between humanitarian and development professionals. Regarding theoretical implications, coping strategies were effectively mapped on to the psychological flexibility framework, which underpins acceptance and commitment therapy. We also use the findings to inform practical stress reduction recommendations at the individual, organisational and sector levels. By giving a voice to aid workers, this research extends our understanding of stress and coping within the aid sector, with the potential to enhance aid worker wellbeing and the delivery of aid.
机译：摘要援助工作者承受的压力过高，对个人，组织和援助部门产生不利影响。但是，定性研究很少，无法涵盖援助人员对压力源和应对策略的看法。这项研究使用主题分析来研究援助人员在以下三个研究问题上的观点：他们最常见的压力源，有效的应对策略和无效的应对策略。这项研究涉及居住在63个国家中的众多援助工作者（N = 218），包括先前尚未得到充分研究的群体，例如发展专业人员和国民工作者。在三个研究问题中出现了四个总体主题：工作，心理，生活方式和社会关系。最常见的压力是基于工作的问题，例如工作量，经理和同事。关键的有效应对策略是社交活动和生活方式活动，例如锻炼和爱好。无效的策略是生活方式活动，例如饮酒和不健康饮食，以及基于工作的策略，例如努力工作。通过定性方法而不是定量方法对援助人员的观点进行调查，得出了重要的新见解，例如工作和团队压力源的高发率，很少提到创伤是压力源，心理支持的重要作用，有意义的工作的重要性以及观察到的应对机制根据情况可能是有效的还是无效的。我们使用了额外的定量分析来确定本国工人与国际工人之间的许多差异，而人道主义和发展专业人员之间的差异则很小。关于理论意义，应对策略已有效地映射到心理灵活性框架上，该框架为接受和承诺治疗奠定了基础。我们还利用这些发现为个人，组织和部门层面的实际缓解压力建议提供依据。通过向救助人员表达声音，这项研究扩展了我们对救助部门内压力和应对的理解，并有可能改善救助人员的健康和提供援助。

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