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Employee satisfaction, human resource management practices and competitive advantage

机译:员工满意度,人力资源管理实践和竞争优势

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Purpose – The purpose of this paper is to explore the impact of human resource (HR) management practiceson achieving competitive advantage through studying the mediating role of employee satisfaction in thecontext of five-star hotels in Northern Cyprus.Design/methodology/approach – To produce numeric data as well as to test the hypothesis, the researchersemployed structural equation modeling and AMOS. The testing included (n?439) questionnaires. The modelsuggestedbytheauthorsexaminedthetourismsector,andinparticular,five-starhotelslocatedinNorthernCyprus.Findings – The main research findings revealed that HR practices had a significant effect on competitiveadvantage. By comparison, the research findings revealed that the mediator variable had no effect onachieving competitive advantage for five-star hotels in Northern Cyprus.Originality/value – This study demonstrates originality by responding to the recommendations of priorstudies conducted on HR in Northern Cyprus Island. This makes a theoretical contribution to the field, sinceonly Turkey recognizes Northern Cyprus, which makes conducting research on this country a challenge forresearchers worldwide. Based on this study’s outcomes, this paper discusses its theoretical and practicalimplications, as well as recommendations for future research.
机译:目的 - 本文的目的是探讨人力资源(人力资源)管理法律规图通过研究员工满意度在北塞浦路斯北部五星级酒店的介绍中的调解作用来实现竞争优势.Design/Methodology/ApproCh-生产的数字数据以及测试假设,研究员播放的结构方程建模和AMOS。测试包括(n?439)问卷。 ModelsuggestedBytheauthorsexaminedTheTourismsector,Andinparticular,五星级,五星级,FirtherhotelsLocatedinnortherncyprus.findings - 主要的研究结果显示,人力资源实践对竞争对手的影响显着影响。相比之下,研究结果表明,塞浦路斯北部五星级酒店没有影响竞争优势。更多的基团/价值 - 本研究通过回应塞浦路斯岛北部人力资源开展的优先级建议,表现出原创性。这对该领域进行了理论贡献,而土耳其识别北塞浦路斯,这使得对这个国家进行了对全世界的挑战者的挑战。根据本研究的结果,本文讨论了其理论和实用性,以及未来研究的建议。

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