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The impact of workplace violence on job satisfaction, job burnout, and turnover intention: the mediating role of social support

机译:工作场所暴力对工作满意度,职业倦怠和营业额的影响:社会支持的中介作用

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Workplace violence (WPV) is a global public health problem and has caused a serious threat to the physical and mental health of healthcare workers. Moreover, WPV also has an adverse effect on the workplace behavior of healthcare workers. This study has three purposes: (1) to identify the prevalence of workplace violence against physicians; (2) to examine the association between exposure to WPV, job satisfaction, job burnout and turnover intention of Chinese physicians and (3) to verify the mediating role of social support. A cross-sectional study adopted a purposive sampling method to collect data from March 2017 through May 2017. A total of nine tertiary hospitals in four provinces, which provide healthcare from specialists in a large hospital after referral from primary and secondary care, were selected as research sites based on their geographical locations in the eastern, central and western regions of China. Descriptive analyses, a univariate analysis, a Pearson correlation, and a mediation regression analysis were used to estimate the prevalence of WPV and impact of WPV on job satisfaction, job burnout, and turnover intention. WPV was positively correlated with turnover intention (r?=?0.238, P??0.01) and job burnout (r?=?0.150, P??0.01), and was negatively associated with job satisfaction (r?=?-?0.228, P??0.01) and social support (r?=?-?0.077, P??0.01). Social support was a partial mediator between WPV and job satisfaction, as well as burnout and turnover intention. The results show a high prevalence of workplace violence in Chinese tertiary hospitals, which should not be ignored. The effects of social support on workplace behaviors suggest that it has practical implications for interventions to promote the stability of physicians' teams. (Project Identification Code: HMUIRB2014005), Registered March 1, 2014.
机译:工作场所暴力(WPV)是全球公共卫生问题,对医疗工作者的身心健康造成严重威胁。此外,WPV还对医疗工作者的工作场所行为产生了不利影响。本研究有三种目的:(1)确定对医生工作场所暴力的普遍存在; (2)审查接触WPV,工作满意度,职业倦怠和中国医生的营业胜利和(3)之间的联系,验证社会支持的中介作用。横断面研究采用了一种有目的采样方法,可以从2017年3月到2017年5月收集数据。四个省份共有九个高等医院,其中选择了从初级和二级护理后推荐的大型医院的专家医疗保健。基于中国东部地区地区地区的研究网站。描述性分析,单变量分析,Pearson相关性和中介回归分析用于估算WPV的患病率和WPV对工作满意度,职业倦怠和营业额的影响。 WPV与周转意图呈正相关(R?= 0.238,P?<0.01)和工作倦怠(R?= 0.150,P?<0.01),与工作满意度负相关(R?=? - ?0.228,p?<?0.01)和社会支持(R?=? - ?0.077,P?<0.01)。社会支持是WPV和工作满意度之间的部分调解员,以及倦怠和营业额。结果表明,中国第三届医院的工作场所暴力普遍存在,这不容忽视。社会支持对工作场所行为的影响表明,对促进医生队伍稳定的干预措施具有实际影响。 (项目识别码:HMUIRB2014005),2014年3月1日注册。

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