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Burnout Among Private Security Staff in Serbia: A Multicentic Cross-Sectional Study

机译:塞尔维亚私人保安人员之间的倦怠:多元横断面研究

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Background: Burnout is a special a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity. Objectives: To evaluate the predictors of burnout among work staff in the seven private agencies for support and defense of persons and their property. Material and Method: We performed a multicentric cross-sectional study that involved representative sample of working staff from Agencies of Private Security in Central Serbia. Burnout was assessed using Maslach Burnout Inventory- (MBI)-Human Services Survey. Results: A total number of participants were 353 (330 men and 23 women). Measured level of burnout as assessed by high emotional exhaustion, high depersonalization, and low personal accomplishment was 66.3, 82.4, and 13.4%, respectively. We identified that female gender, younger age, shorter work experience, working in shifts, working 12 h a day and more than 8–12 h a day as well as dissatisfaction with working conditions. Work in shifts, working 12 h a day and more than 8–12 h a day and dissatisfied with dissatisfaction with working conditions significantly increase the risk of total burnout. Conclusion: Our results showed that significant predictors for the development of burnout syndrome were female gender, younger age, shorter work experience, working in shifts, as well as dissatisfaction with working conditions.
机译:背景:Burnout是一种特殊的身体或情感疲惫状态,也涉及减少成就和个人身份丧失的感觉。目标:在七个私人机构的工作人员之间评估倦怠的预测因子,以支持和辩护人员及其财产。材料和方法:我们进行了多中心横断面研究,涉及塞尔维亚中部私人安全机构的工作人员的代表性样本。使用Maslach Burnout Inventory-(MBI) - 努姆服务调查评估倦怠。结果:参与者总数为353(330名男子和23名女性)。通过高情绪耗尽,高分辨率和低个人成就评估的测量速度水平分别为66.3,82.4和13.4%。我们确定女性性别,较年轻,工作经验更短,在班次工作,每天工作12小时,每天工作超过8-12小时以及与工作条件的不满。在班次工作,每天工作12小时,每天工作超过8-12小时,并对工作条件不满意而不满意,显着增加了总倦怠的风险。结论:我们的研究结果表明,倦怠综合征发展的重要预测因素是女性性别,年龄较小,工作经验更短,工作条件不满。

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