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首页> 外文期刊>BMC Medical Informatics and Decision Making >User knowledge factors that hinder the design of new home healthcare devices: investigating thirty-eight devices and their manufacturers
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User knowledge factors that hinder the design of new home healthcare devices: investigating thirty-eight devices and their manufacturers

机译：用户知识因素阻碍了新家庭医疗保健设备的设计：调查三十八种设备及其制造商

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The demand for home healthcare devices arises; however, many home healthcare devices on the market are not designed to reflect the needs and features of the end-users. This study explored the user knowledge factors that hindered the design of new home healthcare devices and the interrelationships between the factors. The abovementioned factors were identified from analysing the project documents of thirty-eight carefully selected home healthcare devices produced by five manufacturers; followed by interviewing the thirty stakeholders playing key roles in developing the devices. The design of the home healthcare devices was influenced by (1) the user insights utilised in formulating project strategies; (2) the sources of user information; (3) the execution of user research; and (4) the formulation of the manufacturers’ principal innovation processes. The users’ characteristics and needs were not sufficiently reflected in developing new home healthcare devices. One root cause was that the end-users were not perceived by the manufacturers as a key success factor in most cases, given that most of the devices were initiated following the public sector’s requests. Actual or potential applications of this study include the facilitation of the appropriate application of human factors methods in developing new home healthcare devices and the improvement of the user performance of the end-devices.
机译：出现了对家庭医疗保健装置的需求;但是，市场上的许多家庭医疗保健设备并非旨在反映最终用户的需求和功能。本研究探讨了用户知识因素，阻碍了新家庭医疗保健装置的设计以及因素之间的相互关系。上述因素是通过分析五十八个精心挑选的家庭医疗保健装置的项目文件;然后采访三十利益相关者在开发设备时发挥关键作用。家庭医疗器件的设计受到（1）在制定项目策略方面使用的用户见解; （2）用户信息来源; （3）执行用户研究; （4）制造商的主要创新流程。在开发新的家庭医疗保健设备时，用户的特征和需求并没有充分反映。一个根本原因是，在大多数情况下，制造商未被制造商视为关键成功因素的最终用户，因为大多数设备在公共部门的要求之后发起。本研究的实际或潜在应用包括促进适当应用人类因素方法在开发新的家庭医疗保健器件和改进终端设备的用户性能方面。

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