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Do Extrinsic Incentives Undermine Social Norms? Evidence from a Field Experiment in Energy Conservation

机译:外在激励会破坏社会规范吗?节能实地实验的证据

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Policymakers use both extrinsic and intrinsic incentives to induce consumers to change behavior. This paper investigates whether the use of extrinsic financial incentives is complementary to intrinsic incentives, or whether financial incentives undermine the effect of intrinsic incentives. We conduct a randomized controlled trial that uses information interventions to residential electricity customers to test this question. We find that adding economic incentives to normative messages not only does not strengthen the effect of the latter but may reduce it. These results are consistent with recent theoretical work that suggests a tension between intrinsic motivation and extrinsic incentives.
机译:决策者同时使用外部和内在激励来诱使消费者改变行为。本文研究了外部激励是否是对内在激励的补充,还是财务激励是否破坏了内在激励的效果。我们进行了一项随机对照试验,该试验采用了信息干预措施来对住宅用电客户进行测试。我们发现,在规范性信息中添加经济激励措施不仅不会增强规范性信息的效果,而且可能会降低规范性信息的效果。这些结果与最近的理论工作一致,该理论表明内在动机与外在动机之间存在紧张关系。

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