Business has been grim for manpower, the $22 billion (2008 revenue) Milwaukee employment agency. The one bright spot: Right Management, a high-margin unit that, as the worlds largest provider of outplacement services and workforce retraining, feeds on the current turmoil. Jeffrey Joerres, Manpowers plain-talking 49-year-old boss, is grateful to have Right, and not just for its profits. The unit has given Manpower an inside look at fast-changing attitudes among displaced middle- and upper-level corporate workers, and now Joerres wants to profit from those changes.
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