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Proposing a total quality management (TQM) model for open government data (OGD) initiatives: implications for India

机译:为开放政府数据(OGD)倡议提出全面质量管理(TQM)模型:对印度的影响

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摘要

Purpose - This paper aims to advance a total quality management (TQM) model for the open government data (OGD) initiatives undertaken by the governments. As an example, the paper investigates the national OGD portal of India (www.data.gov.in) and provides implications of the proposed TQM model for the Indian case. Design/methodology/approach - The TQM model for the OGD initiatives (16 dimensions in terms of drivers, enablers and results) is derived from the extant literature on the principles of TQM and OGD. The proposed model is used for drawing implications for the Indian OGD initiative. Findings - The application of TQM model for the OGD initiative in India would help in quality maintenance and sustainability. The quality of the OGD portal should be improved by taking the TQM model as a point of reference. Practical implications - Ensuring quality of the datasets is important for any OGD initiative. The proposed TQM model leaves insights for the practitioners (policymakers and administrators) to implement the TQM model in the OGD policy initiatives. This would lead to increased trust, transparency and accountability. Social implications - Through the integration of the TQM model in the OGD initiative of the country, a wider section of the stakeholders may tap the qualitatively advanced datasets for value creation. Citizen participation and engagement would increase with the integration of the TQM model in the OGD initiative. Originality/value - While management of quality in the OGD initiatives has been underlined in the extant OGD-focused literature, the utility of applying TQM principles in OGD initiatives has not been conceived so far. The present study seeks to contribute towards the extant literature on TQM and OGD with the identification of the TQM model for the OGD initiatives.
机译:目的 - 本文旨在推进各国政府开放的开放政府数据(OGD)倡议的全面质量管理(TQM)模型。作为一个例子,本文调查了印度的国家OGD门户网站(www.data.gov.in),并为印度案件提供了拟议的TQM模型的影响。设计/方法/方法 - OGD计划的TQM模型(驱动程序,推动者和结果方面的16个维度)来自TQM和OGD原则的现时文献。该拟议的模型用于绘制对印度OGD计划的影响。调查结果 - TQM模型在印度OGD倡议的应用将有助于质量维护和可持续性。通过将TQM模型作为参考点来提高OGD门户的质量。实际意义 - 确保数据集的质量对于任何OGD倡议都很重要。所提出的TQM模型为从业者(政策制定者和管理员)的洞察力留下了ogd策略计划中的TQM模型。这将导致信任,透明度和问责制增加。社会影响 - 通过TQM模型在该国OGD主动中的集成,利益相关者的更广泛的部分可以点击定性高级数据集以获得价值创造。公民参与和参与将随着TQM模型在OGD计划中的整合而增加。原创/价值 - 虽然OGD举措中的质量管理在远端的EAGD举措中,但到目前为止,在OGD举措中申请TQM原则的效用尚未构思。目前的研究旨在为TQM和OGD的现存文献有助于识别OGD举措的TQM模型。

著录项

  • 来源
    《Foresight》 |2019年第3期|321-331|共11页
  • 作者

    Stuti Saxena;

  • 作者单位

    Central University of Haryana Mahendragarh India;

  • 收录信息
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

    India; TQM; OGD;

    机译:印度;蒂姆;ogh.;

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