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Teaching the air midwest case: a stakeholder approach to deliberative technical rhetoric

机译:教授中西部航空案例:利益相关者探讨技术性言论的方法

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摘要

What constitutes a cause is a particularly important question for those who teach or study technical writing. This article describes a case that helps students look beyond the technical "causes" of a commuter airplane crash in order to address the complex web of policies, practices, actions and events that contributed to the crash. Using an approach grounded in stakeholder theory and ethical theory, students use real documents ranging from news accounts to FAA policies to NTSB hearing exhibits to identify systemic problems that contributed to the disaster. Working from particular stakeholder perspectives, they work collaboratively to develop and argue for policy changes that will prevent future tragedies. The abundance of real documents that drive this case make it an especially useful tool for engaging students in difficult-to-teach subject matter including the role of writing in the failure of technical systems, deliberative and judicial rhetoric, stakeholder theory, visual rhetoric, and ethics.
机译:对于那些教书或学习技术写作的人来说,原因是一个特别重要的问题。本文介绍了一个案例,该案例可以帮助学生超越通勤飞机失事的技术“原因”,从而解决导致失事的复杂的政策,实践,行动和事件。使用基于利益相关者理论和道德理论的方法,学生可以使用从新闻报道到FAA政策再到NTSB听证会的真实文件,来识别造成灾难的系统性问题。他们从利益相关者的特定角度进行工作,他们共同努力制定并主张政策改革,以防止将来发生悲剧。推动该案例的大量实际文件使其成为使学生参与难以教授的主题的特别有用的工具,包括写作在技术系统失败,审议和司法修辞,利益相关者理论,视觉修辞以及伦理。

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