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Helping managers stimulate employee voluntary, helpful behavior

机译：帮助经理激发员工自愿，乐于助人的行为

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Purpose - This paper aims to present: the concept of voluntary, helpful organizational behavior (V-HOB); research results regarding how one subset of future business employees, accounting students, may be predisposed to such behavior; and practical training and development approaches aimed at establishing a work environment supportive of V-HOB. Design/methodology/approach - This exploratory research involves surveying accounting majors to capture perceptions of predisposition toward V-HOB. Survey results measure elements of V-HOB and several task performances. The authors synthesize relevant research, providing pragmatic suggestions for management training and development. Findings - Data analysis was inconclusive regarding individuals' predisposition toward V-HOB. This exploratory research suggests that academic success may not indicate V-HOB predisposition. Training and development may be more effective than attempting to recruit individuals predisposed toward V-HOB. Research limitations/implications - Limitations to this exploratory research include a small sample size of a homogeneous group, as to major, class size, university attendance. Future research could focus on V-HOB predisposition by gender, academic discipline, and country/culture. Broader aspects of task performance including participation and absenteeism could be studied. While more research is needed, these preliminary results may indicate that predisposition toward V-HOB can be difficult to identify. Practical implications - The authors provide managerial guidance regarding investment of effort into recruiting candidates having a predisposition toward V-HOB, and for training toward nurturing an environment in which V-HOB is more likely to thrive. Originality/value - This paper defines and describes behaviors which support V-HOB. A gap is bridged between academic study of such behaviors and pragmatic techniques for development of managers.
机译：目的-本文旨在介绍：自愿的，有帮助的组织行为（V-HOB）的概念；关于未来业务雇员的一个子集（会计系学生）可能如何倾向于这种行为的研究结果；以及旨在建立支持V-HOB的工作环境的实用培训和开发方法。设计/方法/方法-这项探索性研究涉及对会计专业进行调查，以捕获对V-HOB的易感性。调查结果衡量了V-HOB的要素和多项任务绩效。作者综合了相关研究，为管理培训和发展提供了务实的建议。调查结果-关于个人对V-HOB易感性的数据分析尚无定论。这项探索性研究表明，学术上的成功可能并不表明V-HOB易感性。培训和发展可能比尝试招募倾向于V-HOB的个人更有效。研究的局限性/含义-这项探索性研究的局限性在于，同质化小组的样本量很小，包括专业，班级规模和大学出勤率。未来的研究可能会关注按性别，学科和国家/文化划分的V-HOB倾向。可以研究任务执行的更广泛的方面，包括参与和缺勤。尽管需要更多的研究，但这些初步结果可能表明，可能难以确定对V-HOB的倾向。实际意义-作者提供管理指导，内容涉及投入精力招募对V-HOB有倾向的候选人，以及培训以培养V-HOB更可能蓬勃发展的环境。创意/价值-本文定义并描述了支持V-HOB的行为。在这种行为的学术研究与管理者发展的实用技术之间架起了一座桥梁。

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