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IT Infrastructure Capabilities and Business Process Improvements: Association with IT Governance Characteristics

机译：IT基础架构能力和业务流程改进：与IT治理特征的关联

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摘要

It has been widely discussed in the management information systems (MIS) literature that the outcomes of information technologies (IT) and systems may be subject to the influence of the characteristics of the organization, including those of the IT and business leadership. This study was conducted to examine the relationships that may exist between IT infrastructure capabilities (ITC), business process improvements (BPI), and such IT governance-related constructs as the reporting relationship between the chief executive officer (CEO) and chief information officer (CIO), and senior management support of IT and BPI projects. Using a sample of 243 multinational and Hong Kong-listed firms operating in Greater China, this study yielded empirical support for the perceived achievement of capabilities in some dimensions of the IT infrastructure in the companies under study. It was found that the BPI construct was related to the reporting relationship between the CEO and CIO (CEO-CIO distance), and to the levels of senior management support. The dimensions of the ITC construct were also investigated and identified by an exploratory factor analysis (EFA). Associations were found between the selected organizational constructs and the ITC dimensions, except in two hypothesized relationships. Those between CEO-CIO distance and the ITC dimensions of data integration and training were not supported at the significance level of 0.05.
机译：在管理信息系统（MIS）文献中已经广泛讨论了信息技术（IT）和系统的结果可能受组织特征（包括IT和业务领导者）的影响。进行这项研究的目的是检查IT基础架构功能（ITC），业务流程改进（BPI）以及首席执行官（CEO）和首席信息官之间的报告关系（诸如报告关系）之间可能存在的关系（ CIO），以及IT和BPI项目的高级管理支持。通过对在大中华地区运营的243家跨国公司和在香港上市的公司进行抽样调查，本研究为所研究公司在IT基础架构某些方面的感知能力实现提供了实证支持。发现BPI结构与CEO和CIO之间的报告关系（CEO-CIO距离）以及高级管理层的支持水平有关。还通过探索性因素分析（EFA）对ITC构建体的尺寸进行了研究和鉴定。除了两个假设的关系外，在选定的组织结构与ITC维度之间发现关联。在0.05的显着性水平上，不支持CEO-CIO距离与ITC数据集成和培训维度之间的差异。

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