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Exploring barriers to effective e-learning: case study of DNPA

机译：探索有效的电子学习障碍：DNPA案例研究

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Purpose - The purpose of this paper is to discuss a case study which examines and analyses a information communication technology training programme conducted using an e-learning platform at the Dartmoor National Park Authority, UK.rnDesign/methodology/approach - The research adopted a mixed method approach which involved the use of questionnaires and semi-structured interviews. Data analysis for the survey was accomplished using descriptive statistics and cross-tabulation, while the interviews utilised coding and data structuring.rnFindings - The results indicate that an analysis of user's needs prior to training is essential. This should involve both trainee and manager to help ensure their commitment to the training. In addition, the provision of sufficient information prior to training is necessary to allay any concerns trainees may have, likewise mentors should be used to reduce user resistance. Knowledge of the characteristics of trainees would also be useful.rnResearch limitations/implications - For companies offering an online e-learning training programme, it is imperative that they identify trainee concerns quite early in order to minimise dropout rates and resistance to future training programmes. Further studies need to be conducted on academic qualifications and the likelihood of drop out among trainees.rnPractical implications - The paper makes a number of practical recommendations that organisations could use to help mitigate barriers to future e-learning programmes. Originality/value - This paper further extends the body of theory on e-learning and provides new insights into the barriers of e-learning.
机译：目的-本文的目的是讨论一个案例研究，该案例研究和分析使用英国达特穆尔国家公园管理局的电子学习平台进行的信息通信技术培训计划。rn设计/方法/方法-研究采用了混合方法方法，涉及使用问卷和半结构化访谈。调查的数据分析是使用描述性统计数据和交叉表完成的，而访谈则使用编码和数据结构化。rn结果-结果表明，在培训之前对用户需求进行分析是必不可少的。这应该让受训者和经理都参与，以帮助确保他们对培训的承诺。另外，在培训之前必须提供足够的信息以减轻受训者可能存在的任何担忧，同样，应使用导师来减少用户的抵触感。了解受训者的特征也将是有用的。研究限制/含义-对于提供在线电子学习培训计划的公司，必须尽早识别受训者的关注点，以最大程度地降低辍学率和对未来培训计划的抵制。需要对学术资格和受训者辍学的可能性进行进一步的研究。实践意义-本文提出了一些实用的建议，各组织可以使用这些建议来帮助减轻未来电子学习计划的障碍。原创性/价值-本文进一步扩展了电子学习的理论体系，并提供了有关电子学习障碍的新见解。

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