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Cultural values, institutional arrangements and stakeholder management culture: A cross-national study

机译:文化价值观,制度安排和利益相关者管理文化:一项跨国研究

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Purpose: This study draws upon the cultural values model, institutional theory and comparative capitalism to investigate differences in organizations’ approach to stakeholder management across country boundaries. Design/methodology/approach: The authors developed a multi-dimensional scale, following the stakeholder culture framework (Jones et al., 2007) to identify differences in the prevalent stakeholder cultures in the USA, Italy and Japan. Data were collected in form of a questionnaire from managers of 530 companies in the USA, Italy and Japan. Findings: Results show that there are important differences in the extent to which different stakeholder cultures exist in each of these three countries, and that the prevalence of stakeholder culture types in each country is influenced by the country’s cultural values and institutional arrangements. Originality/value: Understanding stakeholder management beyond the conventional firm level to a wider institutional setting has important implications for the dissemination of corporate social responsibility (CSR) practices across cultures. Developing an understanding of how organizations’ stakeholder management approaches are embedded in the context of the institutional arrangements that exist in a particular country will lead to CSR practices that are better suited to the specific national context. It may also help in a more widespread acceptance of these concepts and practices.
机译:目的:本研究借鉴文化价值观模型,制度理论和比较资本主义,以研究组织跨国家边界的利益相关者管理方法的差异。设计/方法/方法:作者根据利益相关者文化框架(Jones等,2007)开发了一个多维量表,以识别美国,意大利和日本盛行的利益相关者文化的差异。数据以问卷形式从美国,意大利和日本的530家公司的经理那里收集。研究结果:结果表明,这三个国家/地区中不同利益相关者文化的存在程度存在重要差异,并且每个国家/地区中利益相关者文化类型的普遍性受该国家的文化价值观和制度安排影响。原创性/价值:从传统的公司层面到更广泛的机构环境,了解利益相关者的管理对于跨文化传播企业社会责任(CSR)做法具有重要意义。对特定国家/地区存在的机构安排中组织的利益相关者管理方法如何深入理解的理解将导致企业社会责任实践更适合于特定国家/地区。它还可能有助于更广泛地接受这些概念和实践。

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