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Critical factors in e-business adoption: Evidence from Australian transport and logistics companies

机译:电子商务采用的关键因素:来自澳大利亚运输和物流公司的证据

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摘要

This study develops a discrete variable investment model and applies it in the study of the decision to adopt e-business by transport and logistics companies. The data analysis is carried out in two phases; in the first phase, factor analysis is conducted to identify the principal components influential to the e-business adoption decision; in the second phase, logistic regression is conducted to further analyse the effect of individual components on the adoption decision. The analysis of the data obtained from a survey of Australian transport and logistics companies has found various factors influential to the adoption decision. The first factor relates to service quality improvements brought about by e-business adoption including a higher level of competitiveness, service differentiation, value adding, improved customer services and supply chain integration. The second factor concerns the financial aspect of e-business adoption including large initial investment expense, financial constraints, and costs of operation and maintenance. The third factor concerns expectations about market demand in terms of volatility and growth in demand for freight and logistics services. The analysis and results shed light on the behaviour of transport and logistics companies and the sector's view toward e-business adoption. For example, the decision to adopt e-business should take into account not only the benefits but also the costs of adoption, running and maintenance as well as financial constraints. The model developed by the study can be applied to any sectors or industries, in which companies face discrete investment choices.
机译:这项研究建立了离散的可变投资模型,并将其应用于运输和物流公司采用电子商务的决策研究中。数据分析分两个阶段进行:在第一阶段,进行因素分析以识别影响电子商务采用决策的主要因素。在第二阶段,进行逻辑回归以进一步分析各个组件对采用决策的影响。从对澳大利亚运输和物流公司的调查中获得的数据进行分析后,发现影响采用决定的各种因素。第一个因素与电子商务采用带来的服务质量改善有关,包括更高水平的竞争力,服务差异化,增值,改善的客户服务和供应链集成。第二个因素涉及电子商务采用的财务方面,包括大量的初始投资费​​用,财务约束以及运营和维护成本。第三个因素涉及市场对货运和物流服务需求的波动性和需求增长的期望。分析和结果揭示了运输和物流公司的行为以及该部门对采用电子商务的看法。例如,采用电子商务的决定不仅应考虑收益,还应考虑采用,运行和维护的成本以及财务限制。该研究开发的模型可以应用于公司面临离散投资选择的任何部门或行业。

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