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Six sigma, absorptive capacity and organisational learning orientation

机译：六个西格玛，吸收能力和组织学习取向

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摘要

The importance of the six sigma methodology in industry is growing constantly. However, there are few empirical studies that analyse the advantages of this methodology and its positive effects on organisational performance. The purpose of this paper is to extend understanding of the success of six sigma quality management initiatives by investigating the effects of six sigma teamwork and process management on absorptive capacity. It also seeks to understand the relation between absorptive capacity and organisational learning as two sources of sustainable competitive advantage. The information used comes from a larger study, the data for which was collected from a random sample of 237 European firms. Of these 237 organisations, 58 are six sigma organisations. Structural equation modelling (SEM) was used to test the hypotheses. The main findings show that six sigma teamwork and process management positively affect the development of absorptive capacity. A positive and significant relationship is also observed between absorptive capacity and organisational learning orientation. The findings of this study justify six sigma implementation in firms. This study provides us with an in-depth understanding of some structural elements that characterise the six sigma methodology, enabling us to provide an explanation for its success.
机译：六西格玛方法在工业中的重要性正在不断提高。但是，很少有实证研究分析这种方法的优势及其对组织绩效的积极影响。本文的目的是通过调查六个sigma团队合作和流程管理对吸收能力的影响，扩展对六个sigma质量管理计划成功的理解。它还试图理解吸收能力和组织学习之间的关系，作为可持续竞争优势的两个来源。所使用的信息来自一项较大的研究，该研究的数据是从237家欧洲公司的随机样本中收集的。在这237个组织中，有58个是六个sigma组织。使用结构方程模型（SEM）检验假设。主要发现表明，六个西格玛团队合作和流程管理对吸收能力的发展产生积极影响。吸收能力与组织学习倾向之间也存在正向和显着的关系。这项研究的结果证明了在企业中实施六个sigma是合理的。这项研究为我们提供了对六个西格玛方法论特征的一些结构要素的深入理解，使我们能够为其成功提供解释。

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