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首页> 外文期刊>The International Journal of Productivity and performance management >Performance agreement in Thai public sectors: A call for reconsideration at the provincial level
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Performance agreement in Thai public sectors: A call for reconsideration at the provincial level

机译：泰国公共部门的绩效协议：呼吁在省一级重新审议

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摘要

Purpose - The purpose of this paper is to examine use of the performance agreement (PA) as well as the diagnostic control system that has been implemented at the provincial level of the Thai government. Design/methodology/approach - This is a qualitative study. Two qualitative methods - focus group and in-depth individual interviews - were employed. In addition, documents such as performance reports, forms, provincial strategic plans, and work manuals, were examined. Findings - Implementation of the PA at the provincial level has encountered some unexpected difficulties. Results of this study indicate that the PA and performance target-setting may contradict the "controllability" principle. In using the diagnostic control system, the two main challenges are: what to monitor and how to report it. Practical implications - This study is intended to be used as a guide in the use of the existing PA and diagnostic control system. The study also points to areas in which improvements can be made to increase the effectiveness of the PA in future use. Originality/value - This study calls for reconsideration in the implementation of the PA at the provincial level of the Thai government. Results show that the notion that "what gets measured gets done" is only half true at best.
机译：目的-本文的目的是研究绩效协议（PA）的使用以及泰国政府省级实施的诊断控制系统。设计/方法/方法-这是定性研究。采用了两种定性方法-焦点小组和深入的个人访谈。此外，还检查了绩效报告，表格，省级战略计划和工作手册等文件。调查结果-在省级实施PA遇到了一些意想不到的困难。这项研究的结果表明，功率放大器和性能目标设定可能与“可控制性”原则相矛盾。在使用诊断控制系统时，两个主要挑战是：监视什么以及如何报告它。实际意义-该研究旨在用作现有PA和诊断控制系统使用的指南。该研究还指出了可以改进的领域，以提高功率放大器在未来使用中的有效性。原创性/价值-这项研究要求在泰国政府的省级层面重新审视PA的实施。结果表明，“被测量的东西可以完成”的概念充其量只有一半。

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