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Total quality management intensity and its impact on HRM practices in manufacturing firms

机译:全面质量管理强度及其对制造企业人力资源管理实践的影响

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This paper examines the impact of the intensity level of TQM activities on the degree of emphasis that TQM adopters place on eight HRM practices. Specifically, the paper tests if manufacturing firms with varying levels of TQM intensities differ in their emphasis on job enrichment, worker safety, giving workers more planning responsibility, giving workers broader range of tasks, changing management/labour relation, management training, supervisor training, and worker training. The analysis in this paper is based on data collected from more than 150 firms in three industrial sectors in the USA. Factor analysis shows that the eight HRM practices comprise two factors: training and job enrichment (F1), and employee empowerment (F2). Cluster analysis, based on the relative intensity of TQM, produced three clusters that were named High TQM (group 1), Moderate TQM (group 2), and Low TQM (group 3). Furthermore, the analysis of variance shows that there are significant differences in the degree of emphasis on these HRM practices among firms with varying TQM intensity. These findings have useful implications for both academics and practitioners.
机译:本文研究了全面质量管理活动强度水平对全面质量管理采用者对八种人力资源管理实践的重视程度的影响。具体来说,本文测试了具有不同TQM强度水平的制造公司在强调工作丰富性,工人安全性,赋予工人更多的计划责任,赋予工人更多的任务范围,更改管理/劳资关系,管理培训,主管培训,和工人培训。本文的分析基于从美国三个工业领域的150多家公司收集的数据。因子分析表明,八种人力资源管理实践包括两个因素:培训和工作充实(F1)和员工授权(F2)。基于TQM的相对强度的聚类分析产生了三个聚类,分别称为高TQM(组1),中度TQM(组2)和低TQM(组3)。此外,方差分析表明,在具有不同TQM强度的企业中,对这些HRM实践的重视程度存在显着差异。这些发现对学者和从业者都有有益的启示。

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