The social interaction of developers and IT operations staff in software development projects

Iden Jon; Bygstad Bendik

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The social interaction of developers and IT operations staff in software development projects

机译：软件开发项目中开发人员与IT运营人员的社交互动

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摘要

This paper investigates how developers and IT operations staff interact in software development projects. We analyse data from 42 IT professionals from 18 Norwegian firms through the lens of social interaction and project management theory. Our analysis suggests that their social interactions are hampered by a variety of factors. The study contributes to the research by providing an analysis of the elements of social interaction and how they contribute to better outcomes. For practice, we offer an assessment instrument for improving the social interaction in software development projects. (C) 2017 Elsevier Ltd. APM and IPMA. All rights reserved.

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来源
《International Journal of Project Management》 |2018年第3期|485-497|共13页
作者
Iden Jon; Bygstad Bendik;
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作者单位

NHH Norwegian Sch Econ, Helleveien 30, N-5045 Bergen, Norway;

NHH Norwegian Sch Econ, Helleveien 30, N-5045 Bergen, Norway;

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收录信息美国《工程索引》(EI);
原文格式 PDF
正文语种 eng
中图分类
关键词
Project management; Software development projects; Social interaction; Software developers; IT operations staff;

机译：项目管理;软件开发项目;社交;软件开发人员;IT运营人员;

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The social interaction of developers and IT operations staff in software development projects

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